Report a Problem The city of Virginia Beach believes in providing quality and accessible services to our citizens. That means understanding what you need and the problems you are encountering. Please use the VB Works widget below to report problems or request services. If you’re “on the go,” the city also has a VB Works app that is available for iOS and Android devices. Report a Problem Page Content Contact InformationVB311(757) 385-3111VB311@vbgov.comVB311 Site VB Works for iOS and Android Here’s a one-stop-shop for you to report a problem. Whether it’s a pothole, street light out, graffiti, flooding or other local problems that are a safety hazard or eyesore, the VB Works app makes reporting a problem easier than ever. Android iOS