Emergency Contact Information

​​Severe weather can strike at any time and cause long lasting affects on the personal lives and property of our citizens. The following are various resources available for obtaining and reporting emergency information.

​​​​​​ ​24/7 Emergency Contacts

The following emergency numbers have been provided to assist you the next time you need help before, during or after an emergency.​

City Services
​Police/Fire/Rescue - Emergencies Only911​
Police/Fire/Rescue - ​Non-life threatening public safety services757-385-5000
City Information NON-EMERGENCY757-385-3111
Mental Health/Substance Abuse Hotline757-385-0888
Office of Emergency Management757-385-3111​
Water and Sewer Service757-385-4631
Water and Sewer Service: Emergency After Hours/Weekends/Holidays757-385-3111
Waste and Debris Management757-385-4650
Non-City Services​
American Red Cross​757-446-7700​
Cox Communications757-224-1111
Dominion Energy1-888-667-3000
FEMA - TTY1-800-462-7585
National Poison Center1-800-222-1222
Virginia Dept. of Emergency Management1-804-897-6500
Virginia Dept. of Transportation511 or 1-800-367-7623
Virginia Natural Gas1-877-572-3342

​Additional emergency preparedness information is available at ​all Virginia Beach Public Libraries or  www.vbgov.com/residents/emergency-preparedness​.


VBAlert is the city's emergency alert and warning system. The city will send out VBAlert notifications when there is a public safety incident. VBAlert messages are automatically sent to landline telephones in the affected area of the city. If you do not have a landline telephone, you must register with VBAlert in order to receive text notifications on your mobile device(s) or via email. To register to receive VBAlert messages on your mobile device(s) or in your email, go to www.vbgov.com/vbalert and register as a new user.


VBTV Cable Channels 46, 47, and 48 - Cox Channel 47 & 48 - Verizon Channel 45 & 47

VBTV provides emergency information including the city's operational status and facilities closure notices.
Local Television Channels WTKR 3, WAVY 10, and WVEC 13.
The city sends​ updates to the news desks of the local public television stations.


NOAA Weather Radio provides continuous broadcasts of the latest weather information from your local National Weather Service Office 24/7.


Emergency information is available before, during and after and emergency.  Visit www.vbgov.com/beprepared​ to assist you in protecting your family and property in the case of an emergency situation.​ 

Contact Information