Public Utilities Warns Customers of Possible Utility Scam

Wednesday, June 10, 2020

​Virginia Beach Public Utilities was notified that some customers are receiving calls from someone claiming to work for the City. The caller advises that Public Utilities will be turning the customer's water off imminently for non-payment and requests payment over the phone.

Virginia Beach Public Utilities is not currently turning customers' water service off for delinquency, due to the COVID-19 pandemic. Virginia Beach Public Utilities urges residents to never give personal or banking information to an unverified or unsolicited caller.

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