UPDATE: Citywide Network Outage Resolved

Saturday, April 11, 2020

The earlier citywide outage issue has now been resolved. All forms of communication are now operational. 


Citywide Network Outage Impacting Emergency Communications and Citizen Services

VIRGINIA BEACH, Va. (April 11, 2020) — As of 10:30 a.m., there is a citywide network outage that is impacting Emergency Communications and Citizen Services' ability to access City services.  Currently the following services are down: Text to 911, Rave alerting, 311 Live Chat, as well as 311 phones.   Currently, the 311 phones are being rolled over to 385-5000.  

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