Virginia Beach Transitions to New and Improved VBAlert Platform

Current VBAlert Subscribers Will Need to Re-Register

Tuesday, August 06, 2019

The City recently contracted with a new vendor, RAVE Mobile Safety, to provide the platform for the City's emergency notification alert and warning system, VBAlert. Originally launched in 2005, VBAlert is used to disseminate important information to residents and visitors who opt in and register for the service. These alerts include severe weather watches and warnings, public safety and emergency-related warnings such as hazardous material spills, evacuation notices, traffic accidents with major delays, emergency road closures and other emergency notifications. These alerts will be sent via text, email, and phone depending on the methods a user registers to receive the alerts. Registering for VBAlert will enable citizens and visitors to take immediate action and protective steps to secure their safety and the safety of their family.

Because of this new contract, current subscribers' personal information and passwords were not transferable. Citizens who want to receive emergency notifications via VBAlert will need to register with the new system. With the new platform, residents and visitors can also create a Smart911 profile to provide additional information to first responders if you ever call 911.

It is easy to re-subscribe to VBAlert and create a Smart911 profile by simply texting VBAlert to 67283. To sign up online or to find out more about VBAlert, visit or call 311.

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