Hurricane Florence Update at 4 p.m. on Thursday

Thursday, September 13, 2018

Power Outages: Contact Dominion Energy at or 866-366-4357 to report or check power outages. Treat all downed power lines as live.

Downed Trees: Call 311 for downed trees on City property so crews can be dispatched. ​

Shelter: Kellam High School, 2665 W. Neck Road, is the only emergency shelter for people currently operating. Because the impact of the storm has diminished, we have not needed to activate any other shelters. As a result, there are no shelter operations at these locations:

  • Corporate Landing Middle School
  • Old Donation School
  • Field House (medically friendly shelter)
  • Landstown High School
  • Green Run High School
  • Tallwood High School

Cancellations: For a complete list of cancellations and other changes to City services, visit

​​Get the 4-1-1

For the most up-to-date information, stay tuned to local television and radio stations and the outlets listed below:

  • VBTV: Cox Cable 46, 47 & 48 and Verizon Cable 45, 46 & 47 will display emergency information, including our city operational status and facility closures.
  • Social Media Sites:
  • ​​​Citizen Services: 311 is available 24 hours a day for questions and reporting non-emergency conditions. Please only call or text 911 in a life-threatening emergency.​

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