Library Seeks Input from Beach Residents

Tuesday, March 24, 2015

​Continuing its commitment to providing the highest quality library services possible, Virginia Beach Public Library is seeking input from Virginia Beach residents. Library Director Eva Poole wants to hear from those who use the library as well as those who don’t.

“As Virginia Beach Public Library continues its strategic planning process, it’s extremely important to hear from our community,” said Poole. “We must have a better understanding of why some residents aren’t using our services as well as what library customers value most.” 

 

Library Users

On Monday, April 20, two focus groups for residents who are currently using library services will be held:  one from 2 to 3 p.m. at Meyera E. Oberndorf Central Library, 4100 Virginia Beach Blvd.; and from 6:30 to 7:30 p.m. at the TCC/City Joint-Use Library, corner of South Rosemont Road and Faculty Drive. Participants will respond to questions and voice their opinions about current service, discuss their needs and what they might want to see in the future. Library customers interested in participating should submit their name, email address, phone number, zip code and preferred meeting time to KHanderh@vbgov.com by Monday, April 6.

 

Non-Library Users
On Tuesday, April 21, 2015, there will be two focus groups to gain input from residents who are not using the library’s services: one at Princess Anne Recreation Center, 1400 Nimmo Parkway, from 2 to 3 p.m.; and one at Seatack Recreation Center, 141 S. Birdneck Road, 6:30 to 7:30 p.m. Participants will respond to questions and share their perceptions of the library. Non-library users interested in participating should submit their name, email address, phone number, zip code and preferred meeting time to KHanderh@vbgov.com by Monday, April 6.

 

Additional Details

A maximum of 10 people will participate in each focus group. All participants will be selected by the Library’s outside facilitator, CIVICTechnologies, to form balanced groups. The focus groups will also be moderated by CIVICTechnologies; all comments will be provided anonymously to the library. Participants will be entered into a drawing to receive four movie tickets during each of the four sessions.

VBPL will also ask for the community’s feedback using the City’s “Virtual Town Hall” in April.

 

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