Four Outstanding VB9-1-1 Telecommunicators to be Honored During Public Safety Telecommunications Week

Friday, April 11, 2014

Four VB9-1-1 telecommunicators will be honored for outstanding public service in 2013 as part of National Public Safety Telecommunications Week, April 13 to 19. 

In 2013, Virginia Beach’s public safety emergency telecommunicators answered more than 510,000 incoming calls and generated more than 460,000 public safety calls for service. 


Too often, public safety emergency telecommunicators go unrecognized, as they are the team behind the scenes. In Virginia Beach, the Department of Emergency Communications & Citizen Services refers to these staff members as “the first of the first responders.”


Each year, members of VB9-1-1 nominate, select and recognize coworkers for outstanding performance.  Recipients of the 2013 awards are:


·         Call Taker – Carrie Naas

·         Dispatcher – Tracy Dove

·         Communications Training Officer – Melissa Andrews

·         Supervisor – Matthew Berg


This year’s celebration will kick off with the Hampton Roads Telecommunicator’s Banquet in Newport News on Saturday, April 12. Award recipients will be honored and the city’s 2013 Telecommunicator of the Year will be announced. Additional activities are planned during the week, including a proclamation by Mayor William D. Sessoms, Jr.


National Public Safety Telecommunications Week was established by Congress in 1991 to recognize the dedicated men and women who provide invaluable public safety services to their communities. 



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