Problems Resolved on Virginia Beach 9-1-1 Lines

Tuesday, January 21, 2014

Update:  As of 2:11 p.m., Virginia Beach 9-1-1 lines and the public safety line/non-emergency line   of (757) 385-5000 are functioning properly.


UPDATE: As of 1:16 pm, Virginia Beach 9-1-1 lines are functioning on a backup system. This system does not provide callers’ location or telephone number information. If you dial 9-1-1, please remain on the line and speak with the 9-1-1 call taker.

The public safety line/non-emergency line (757) 385-5000 is not functioning at this time. Callers should dial (757) 385-3111.


The cause of these issues is still under investigation.


Virginia Beach is experiencing issues with its 9-1-1 lines and 9-1-1 administrative lines. If you need to dial 9-1-1, do so and remain on the line. Do not hang up. Your call will be picked up by Virginia Beach or routed to a neighboring city. Virginia Beach is working with the telephone service provider on this issue.                                                                                    


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