Four Outstanding VB9-1-1 Telecommunicators to be Honored During Public Safety Telecommunications Week

Tuesday, April 09, 2013

Four VB9-1-1 telecommunicators will be honored for outstanding public service in 2012 as part of National Public Safety Telecommunications Week, April 14 to 20.


Virginia Beach’s public safety emergency telecommunicators answered more than 517,000 incoming calls and generated more than 459,000 public safety calls for service. 


Too often, public safety emergency telecommunicators go unrecognized, as they are the team behind the scenes.  In Virginia Beach, the Department of Emergency Communications & Citizen Services refers to these staff members as “the first of the first responders.”


Each year, members of VB9-1-1 nominate, select and recognize coworkers for outstanding performance.  Recipients of the 2012 awards are:


·         Call Taker – Kathy Higham

·         Dispatcher – Tia Asper

·         Communications Training Officer – Mohamed Zerrad

·         Supervisor – Joyce Wade


This year’s celebration will start with the Hampton Roads Telecommunicators Banquet in Virginia Beach on Saturday, April 13. Award recipients will be honored and the city’s 2012 Telecommunicator of the Year will be announced. Additional activities are planned during the week, including a proclamation by Mayor William D. Sessoms, Jr.


National Public Safety Telecommunications Week was established by Congress in 1991 to recognize the dedicated men and women who provide invaluable public safety services to their communities. 



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