911 Accreditation Assessment Team Invites Public Comment

Wednesday, July 27, 2011

A team of assessors from the Commission on Accreditation for Law Enforcement Agencies will arrive Saturday, July 30, to examine all aspects of the Virginia Beach  9-1-1Division of the Emergency Communications and Citizen Services Department, including policies, procedures, management, operations and support services. As part of the on-site assessment, department employees and citizens are invited to offer comments through a telephone call-in session on Sunday, July 31, from 1 to 3 p.m.   The public may call (757) 777-6426 during these times.


As part of the voluntary process, Virginia Beach 9-1-1 must meet or exceed the commission’s 218 standards in order to maintain accreditation. Maintaining accreditation puts Virginia Beach 9-1-1 among the best in the nation by committing to systemic review and internal assessment to ensure we are implementing and following demonstrated best practices in public safety communications.  Accreditation also builds trust and confidence in Emergency Communications and Citizen Services, said Director Athena Plummer.


Telephone comments should be limited to 10 minutes per caller and must address Virginia Beach 9-1-1’s ability to comply with the commission’s public safety communications standards. Copies of the communications standards are available from Accreditation Manager Michele Evins, who can be reached at (757) 385-4232 or mevins@vbgov.com.

Written comments may be sent to the Commission on Accreditation for Law Enforcement Agencies, 13575 Heathcote Blvd., Suite 320, Gainesville, VA 20155.


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