Virginia Beach 911 Among 14 Agencies That Exceed National Standards

Thursday, August 15, 2013

Virginia Beach’s 911 emergency communications staff will be honored next week for exceeding national training standards. Virginia Beach is one of 14 government agencies that will be recognized by the Association of Public-Safety Communications Officials International (APCO) at a luncheon Aug. 21 in Anaheim, Cal.


Only two agencies in Virginia are among the 14 to be honored. The City of Roanoke is the other.


Over the past year, members of the city’s Emergency Communications and Citizen Services training unit worked diligently to gather all necessary documentation and proofs to meet or exceed APCO International’s Project 33 Training Certification Program. The review evaluated VB9-1-1’s training curriculum to ensure it provides trainees with both the required content and focuses on the demonstration of decision and psychomotor skills cited within the standards.


For citizens facing emergencies, it means faster responses by professional telecommunicators who can quickly dispatch police, fire and medical services.


Association President Terry Hall said, “Ensuring that public safety telecommunicators are trained to a nationally recognized standard is critical in providing emergency communications services to the public.”  Virginia Beach and the 13 other agencies “have demonstrated their dedication to the community they serve and the public safety industry, along with their commitment to provide high quality training to vital personnel.”


For more information on Virginia Beach 911, visit



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