Help Center

Do you need help? Can't find what your looking for? Two ways you can get help is either immediately​ through Chat Assistance or via the VB311 Contact Form.

 Chat Assistance

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​​Chat Assistance representatives will be able to assist you with the City of Virginia Beach government information and services. To help us serve you better, please provide your first name.​

Prior to seeking chat assistance, please view our privacy policy.​​​​​​​