Help Center Do you need help? Can't find what your looking for? Two ways you can get help is either immediately through Chat Assistance or via the VB311 Contact Form. Page Content Contact InformationVB311(757) 385-3111VB311@vbgov.comVB311 Site Chat Assistance Start a Chat Agent Offline Chat Assistance representatives will be able to assist you with the City of Virginia Beach government information and services. To help us serve you better, please provide your first name. Prior to seeking chat assistance, please view our privacy policy.