Public Utilities Customer Service
(757) 385-4631
- To report a broken pipe in your home (only if you cannot locate the shut-off valve)
- To report water main break To report missing water/sewer main lids
Public Utilities Operations & Maintenance
(757) 385-1400
- To report sanitary sewer stoppages
Public Works Storm Water Maintenance
(757) 385-1470
To report an emergency after hours (nights, weekends, and holidays) call Virginia Beach Citizens Services at (757) 385-3111.