Engineering and Construction

Attention Customers:​​​​​

Record Services: We are not accepting walk-in customers for the public kiosks at Public Utilities Operations at 3500 Dam Neck Road until further notice. In the meantime, requests for Record Services can be submitted by phone at 385-8942 or by email at Requests for Utility Infrastructure Location Information or Utility Line Work can be submitted by email at​. Please include an area map from VBgov City Map in your request. 

​​​​​​Engineering and construction activities include several facets:

  • ​​​​Review, development, project management, contract bidding, and construction inspection of the Capital Improvement Program (CIP) for the water and sanitary sewer systems
  • Compliance with regulations, such as the 2007 Hampton Roads consent order that is requiring reduction and elimination of sanitary sewer overflows under the Clean Water Act, as enforced by the U.S. Environmental Protection Agency (EPA) and Virginia Department of Environmental Quality (DEQ)
  • Assessment of the City’s current and future water supply needs
  • Operation and maintenance of the Lake Gaston and Stumpy Lake water supply systems
  • Engineering and technical support in other areas such as water quality, groundwater monitoring, asset management, mapping services, record keeping, and regional water and sanitary sewer planning.



Contact Information