Care and Adoption Center

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Virginia Beach C​are & Adoption Center (VBACAC)   

341 S. Birdneck Road
Virginia Beach, VA 23451​

Hours of Operation​

Monday, Wednesday, & Friday- 11 a.m. - 6 p.m.
Tuesday- 11 a.m. - 3 p.m. Reclaims Only
Thursday- 12 p.m. - 7 p.m.
Saturday & Sunday- 10 a.m.  - 3 p.m.​

 FAQ

How can I view the animals that are up for adoption at the VBACAC? Are they viewable online?

Many animals can be viewed through our Pe​tfinder website. This information is updated weekly. To ensure you have the most current information on adoptable animals, we welcome you to visit the VBACAC in person and/or call the shelter at 385-4444 (option 2) to inquire about the specific animal you are interested in.

​Can I adopt a pet from the VBACAC?

Yes! Please do! VBACAC does adopt pets that are not claimed by original owners.  

​May I turn my pet into the VBACAC to find it a new home?

VBACAC will take "surrendered owner animals". Animal owners are required to sign a "release of ownership". This is a service that is provided, however the animal owner is encouraged to think this decision through carefully. We do recommend exhausting all other reasonable possibilities (i.e., contacting the SPCA, behavior training) before surrendering an animal. There is no charge to the owner that turns their pet into the VBACAC.

​Can I bring my sick pet to the VBACAC to be euthanized?

The Animal Care and Adoption Center is an open-admission shelter meaning we will never turn your animal away.  You may surrender ownership of your animal to us.

If you choose to surrender your animal, the decision to euthanize, adopt, or transfer that animal to another organization rests with our professional staff.

If we determine that euthanasia is the appropriate decision for the animal, certified and trained staff will humanely perform the procedure with the utmost care.  

We do not offer euthanasia services where an owner can be present.  If it is your decision to euthanize your pet and want to ensure that euthanasia is the only outcome and/or you wish to be present with your pet during the procedure, you will need to seek out services through a veterinary establishment.  Unfortunately, we are unable to recommend any specific veterinary establishment; however, if you need assistance locating a licensed veterinarian you may visit the Department of Health Professions website (link below) which will enable you to look up all licensed veterinarians by zip code.  https://secure01.virginiainteractive.org/dhp/cgi-bin/search_publicdb.cgi 

​May I trap stray cats or wild animals that come into my yard?

Yes, as long as you use a humane trap that does not injure the animal. The City provides traps to citizens for catching stray cats and wild "nuisance" animals such as raccoons, opossums, squirrels, etc. To obtain a trap, you must come to the Bureau of Animal Control and pick up the trap. There is no charge for using the trap, however, due to the cost of replacing lost traps, a $50 check only or money order is required as a security deposit. Please call in advance to make sure a trap is available at (757) 385-4444 Option #2. You will be given instructions for setting the trap, and we will pick up and remove of any animals that are caught in the trap. Your deposit is mailed back to you as soon as the trap is returned to Animal Control. If an animal is caught in a trap, immediately call for a pick up at (757) 385-4444 Option #1, place the trap out of direct sunlight (for those hot summer days) or cover the trap with a blanket (for those cold winter days), an animal control officer will pick up the trap and replace it with an empty trap.

As a matter of safety, animal control officers cannot go into attics, go under houses, climb ladders or disassemble any structures to remove animals. If you have a loose animal inside your home, that can be seen, an animal control officer will respond to your home as a matter of public safety. Stray, nuisance wildlife around the home, unless injured, cannot be removed by the officer unless trapped.

Some citizens purchase their own traps from local sources. We also service these traps at no cost to you, by picking up and removing any animals caught in these traps. Private traps will be picked up by animal control and returned to the owner as soon as possible, which may include the following day. Animal Control will respond to the same address a total of six times to service a trap containing healthy wildlife; however, there is no limitation on servicing traps containing cats and injured or sick wildlife.

​What should I do if my animal goes missing?

Come to the VBACAC or call the office at (757) 385-4444 Option #2. In most cases verbal descriptions including breed type are not reliable. Citizens looking for lost pets are strongly advised to visit the VBACAC and look, especially if it has been more than 24 hours.

The best way to ensure the safe return of your lost animal is to have a city license on the animal. In most cases, animals wearing tags can be returned to the owner rather than being impounded. If no one is home, the officer will leave a note on the door advising the animal was picked up. If the officer is unable to access the pet tag information immediately, and cannot leave a note, the owner will be notified by telephone as soon as the officer obtains the information. If the animal is wearing tags, the owner must be notified within 48 hours.

Please remember animals will sometimes lose their tags or have them removed by someone. Even if your animal leaves home wearing a collar and tags, there is always a chance the collar may not be on when the animal is picked up. Consider micro-chipping your animal.

You are welcome to check Lost and Found Dogs Virginia on Facebook for dogs impounded at the Animal Care and Adoption Center that have not been reclaimed.  Please note that this may not be all inclusive and owners of lost pets are encouraged to visit the center in person to verify if their pet has been impounded.  Due to varying animal/breed descriptions, it is not possible for staff to verify, via phone, with 100% certainty if a specific pet is at the center.  Staff will be happy to escort you throughout the shelter and assist you in searching for your pet on site.

Impounded animals are held for their owner for 10 days if they are wearing a collar when picked up, and for 5 days if they are not wearing a collar when picked up.​

 Adoptions

​​​Yes, animals are available for adoption! Animals that are impounded at the Virginia Beach Animal Care & Adoption Center are held for a minimum of 5 days beginning on the first day after impoundment. Animals without a collar are held for 5 days, animals with a collar are held for 10 days. Adoptable animals are available for adoption, if not first claimed by their rightful owner. Sterilization of a dog or cat adopted from the Virginia Beach Animal Care & Adoption Center is required under Virginia State Code 3.2-6574
 

Adoption Procedures:

  1. Persons interested in adopting an animal are encouraged to visit the Care & Adoption Center. Some animals can go home right away, where others must be held for a few days before they can be released. Available adoptable animals are publicly viewable during our normal business hours.
  2. All citizens regardless of City of residence are welcome to adopt spayed or neutered dogs and cats from the Animal Care & Adoption Center. All dogs and cats available for adoption through the shelter will be spayed or neutered prior to adopter possession.
  3. All dogs and cats adopted from our Care & Adoption Center are given their vaccinations including rabies vaccination. Dogs are heartworm tested and cats are tested for FIV/Feline Leukemia. It is recommended that all adopters have their new pet examined by a licensed veterinarian within 10 days of adoption. Routine health care for the life of your pet is very important. It is vitally important for adopters to locate a veterinarian/veterinary establishment for continued care. Adopters can visit the Department of Health Professions website to assist in locating a licensed veterinarian. Virginia Beach Animal Care and Adoption Center takes the adoption of a pet very seriously and wants to help adopters and the new pet make a smooth transition into the home. If you are considering pet adoption, we encourage you to ask questions of our staff in order to make the best decision for your family. Pet ownership is a life-long responsibility.
  4. Persons who reside in Virginia Beach are required to purchase a Virginia Beach City License at the time of adoption.
  5. In order to adopt, interested adopters will complete a species specific adoption questionnaire/application and all dogs and cats already owned by the potential adopter are required to be current on rabies vaccines and City license (if applicable in the City of residence) at the time of adoption from the VBACAC.
  6. Persons who reside in a rental property are required to show proof that the animal being adopted is permitted at residence.
  7. Persons with a prior conviction of animal cruelty, failure to provide adequate care, or domestic violence related offenses will not be permitted to adopt from the VBACAC.
 

Adoption Fees:

Dogs That Have Been Spayed or Neutered at the Expense of the City
• $25 Adoption Fee
• $100 Non-Refundable Sterilization Fee
• $7 license fee (Virginia Beach residents only)
Total $132
 
Dogs That Have Been Spayed or Neutered Not at the Expense of the City
• $25 Adoption Fee
• $7 License Fee (Virginia Beach residents only)
Total $32
 
Cats That Have Been Spayed or Neutered at the Expense of the City
• $20 Adoption Fee
• $40 Non-Refundable Sterilization Fee
• $5 license fee (Virginia Beach residents only)
Total $65
 
Cats That Have Been Spayed or Neutered Not at the Expense of the City 
• $20 Adoption Fee
• $5 License Fee (Virginia Beach residents only)
Total $25

 Newsletter

 Volunteer Opportunities

Volunteer Opportunities for Adults 18 Years or Older

If you are interested in volunteering for the Virginia Beach Animal Care & Adoption Center, please complete the following forms: Criminal Information Request and Volunteer Application and return them to:

Virginia Beach Animal Care & Adoption Center (VBACAC)
341 S. Birdneck Rd.
Virginia Beach, VA 23451
 
The Criminal Information Request requires a notary signature. You may have the form notarized at a location of your choice, such as a library or your financial institution, or when you bring the form to VBACAC.   

Volunteer Opportunities for Youth Ages 13 to 17

The Humane Enrichment Learning Program (HELP) is designed to give hands-on experience with the environment of shelter animals while learning an awareness of humane issues.  If interested in participating in HELP, please complete the following form: Youth Volunteer Application and return it to:
 
Virginia Beach Animal Care & Adoption Center (VBACAC)
341 S. Birdneck Rd.
Virginia Beach, VA 23451​

 Facility Inspection

​The Animal Care and Adoption Center (ACAC) had their annual un-announced inspection by the Department of Agriculture, Office of the State Veterinarian's the 2016/2017 FY shelter inspection.  Areas inspected included components of Operations, Animal Care and Pound Regulations.  The shelter performed in exemplary fashion and was found to be 100% compliant in all areas of inspection. The ACAC shelter has been 100% compliant on each annual inspection since moving into the Birdneck Road facility in December 2011.  The shelter's team has work diligently to increase its live release rate (LRR) over the years and achieved an overall LRR of 75% in 2015.  The shelter is a leader among the area's municipal animal shelters, impounds approximately 7,000 animals annually and is open 6 days a week for adoptions.​

To read the report click here.