​Departmental Performance Plans

Please note that while Departmental Performance Plans include milestones and performance measures, as part of ongoing evaluation staff may revise measures and milestones as appropriate.​ It is also important to note that Departmental Performance Plans may not include the various departmental initiatives that are being managed through VBStat.

​FY22 Department Performance Plans (click the image to access a department's performance plan):


•  Agritourism
•  Agriculture Reserve Program
•  Farmers' Market



• Sustainably Balanced Budget



  • New City Website
  • Citizen Engagement
  • Citizen Access

Convention & Visitors Bureau

  • CVB Restructure
  • Comprehensive Stakeholder Engagement
  • Stand-Up Resort Management Office

Cultural Affairs

  • May 31 Memorial
  • History Museums Interpretive Plan
  • Public Art Woodstock Skate Park

Economic Deveolpment 

  • EDIP Tracking 
  • Strategic Development Areas & Parking Management


  • Hiring and Retention
  • Next Generation 911 Call Handling Equipment

Emergency Management

  • Public Alert & Warning Plan
  • Expand Role of Mitigation Program


  • City Public Safety Cross-Agency Coordination 
  • Certification for Teaching Advanced EMT Classes


  • VBTime Go-Live Implementation
  • Bond Sales (GO, PFRB, & Flood Protection)
  • Unmodified Audit Opinion for FY21 Annual Comprehensive Financial Report (ACFR)


  • Effective Response Force
  • Prepare and Plan for Natural or Man-made Disasters 
  • Digital and Analytical Capabilities
Cover Photo


  • Enhanced Code Enforcement
  • Expanded Short-Term Rental Assistance 
  • Housing Rehabilitation Pilot Program 

Human Resources

  • Market Salary Survey
  • Review of Organizational Policies Process
  • Human Capital Management System

Human Services

  • Access to Service
  • Communication & Community Engagement
  • Talent Aquisition & Development

​Information Technology

  • CRM Expansion
  • Cloud First Strategy
  • Enterprise Data Analytics & Usability 

​Performance & Accountability

  • Launch Stat Program
  • Implement Strategic Plan
  • Develop Departmental Strategy Program

​Parks & Recreation

  • Fitness for All
  • Backlog of Park Playgrounds
  • Needs Assessment & Development Strategy


  • Historic Preservation Grant Completion
  • Guidelines for Commerical Redevelopment & Neighborhood Resiliency
  • Improved Public Outreach


  • Gunshot Detection System
  • Real-Time Crime Center
  • Develop and Improve Partnerships with Citizens and Businesses 

​Public Libraries

  • Modernize Technology in the Central Library Meeting Rooms
  • Inclusive Programming for Adults
  • Updated Storytime Curriculum

​Public Utilities

  • Mobile Dispatching
  • Customer Service Billing & Information System Upgrade
  • Hot Spot Cleaning Program

​Public Works

  • Fleet Management Parts Contracting

​Virginia Aquarium & Marine Science Center

  • Sustainable Financial Capacity & Infrastructure
  • Focus Programs to Optimize Impact
  • Nurture & Empower Stakeholders

Contact Information