​Departmental Performance Plans

Please note that while Departmental Performance Plans include milestones and performance measures, as part of ongoing evaluation staff may revise measures and milestones as appropriate.​ It is also important to note that Departmental Performance Plans may not include the various departmental initiatives that are being managed through VBStat.

​FY23-24 Department Performance Plans (click the image to access a department's performance plan):


  • Vibrant Agricultural Economy
  • Sustain Natural Resources for Future Generations 
  • Rural Preservation


  • Allocation of Future Bonds Remain within Established Debt Metrics


  • New Methods of Connecting with Employees & Residents
  • Evaluating Departmental Best Practices
  • Technological Upgrades to Improve Service Delivery

Convention & Visitors Bureau

  • Attract & Retain Highly-Qualified Staff 
  • Develop & Grow Hospitality Stakeholder Partnerships
  • Increase Virginia Beach Awareness as a First Class Destination

Cultural Affairs

  • Comprehensive Interpretive Plan
  • Strengthen Cross-Racial & Cross-Cultural Understanding 
  • Transformative Public Art Emphasizing Permanent 5/31 Memorial​ 

Economic Deveolpment 

  • Support Local, Military, & New Workforce Development 
  • Expand & Retain Existing Businesses​ 
  • Attract New Businesses 


  • Next Generation of Telecommunicators
  • Strenghten Diversity 
  • Next Generation 9-1-1 

Emergency Management

  • Educate and Empower
  • Progressing Emergency Management & Security through Innovative Solutions 
  • Culture of Resilience & Preparedness


  • Career & Volunteer Team Members 
  • Improve Patient Outcomes 
  • Professional Development for Career & Volunteer Providers   


  • Excellence in Financial Reporting​
  • Review of Financial Polices 
  • Decentralization of Procurement Processes


  • Exceptional Public Safety 
  • Promote a Healthy, Safe, & Inclusive Work Environment 
  • Innovative Use of Talent & Technology
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  • Code Enforcement for the City
  • Emergency Housing Voucher Rental Assistance Program
  • City ARPA-Funded Housing Projects 

Human Resources

  • Implement a New Human Capital Management System  
  • Review of Organizational Policies Process
  • Employee Engagement & Retention 

Human Services

  • Service Integration
  • Access to Service
  • Communication & Community Engagement 

​Information Technology

  • Smart City Evolution
  • Data Center Relocation/Colocation 
  • Next Generation IT Talent

​Performance & Accountability

  • Establish a Centralized Internship Program
  • Encourage Continuous Improvement & Innovation
  • Deploy & Use Newly Acquired Strategy Management Software

​Parks & Recreation

  • Expand Access to Parks & Trails 
  • Increase Fitness Opportunities for Citizens
  • Enhance Employee Experience


  • Maintain Existing Trees for New Development
  • Facilitate Redevelopment within Pembroke SGA
  • Update Chesapeake Bay Preservation Area Regulations


  • Shooting Victimization
  • Part I Violent Crime Reduction
  • Sworn Complement / Staffing 

​Public Libraries

  • Support VBCPS Staff & Students
  • Increase Inclusion & Reduce Barriers
  • Optimize Quality of Services

​Public Utilities

  • Harness Technology to Develop Efficiencies 
  • Lifecycle of Assets and Infrastructure
  • Continued Compliance with State & Federal Legislation

​Public Works

  • Project & Asset Management 
  • Fleet Management Technology Evaluation & Upgrade 
  • Increase Digital Presence, Transparency & Communication

​Virginia Aquarium & Marine Science Center

  • New Initiatives Currently under Development to Align with Virginia Aquarium’s Upcoming 5-Year Strategic Plan

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