Payment, Refund & Cancellation Policy

Most of our programs and camps require a non-refundable, non-transferrable registration fee and/or deposit at registration. The remaining balances are due according to the dates indicated on the program specific payment schedules below. All Day Break, Spring Break and Sport and Specialty Camps are due in full at the time of registration. Please note any past due balances must be paid in full before you can register.​​

• School Year 2019/20 Payment Schedule​
• Summer 2019 Payment Schedule​

If the remaining balance is not received by the due dates indicated on the payment schedules above, your child will be withdrawn from that session and/or week. Please refer to the payment policy indicated on the appropriate payment schedule. Refund and Cancellation requests must be submitted in writing by a parent/legal guardian at least 7 days prior to the start date to be eligible for a refund. Registration fees and deposits are non-refundable, non-transferrable. Requests submitted less than 7 days but prior to the start date are eligible for 50% of a refund. Approved refunds will be processed back to the payer and the payment method used to pay.

• Cash refunds are subject to availability of funds at any recreation center
  
• Check refunds can take up to 30 days to be received
  
• Credit Card refunds should post within 2-3 days of being processed ​​​

Contact Information 

Preschool Buddies at Kempsville Recreation Center

"The level of education that my son received while under your care was remarkable. It takes a special person to be a teacher with the patience and skills needed to handle toddlers and young children, while also effectively delivering knowledge. The benefits my son is reaping from his previous education with your program are very noticeable. He is in kindergarten at the age of 5 and is now being taught things that he learned in your program at the age of 3."
- Gloria F.

Preschool Buddies at Princess Anne Recreation Center

"Trust is extremely important to our family. As a whole, the staff at Princess Anne have taken such good care of our daughter. We had an opportunity to go to preschool for free, but because of the wonderful experience we have enjoyed, we ha ve chosen to keep our daughter here. The staff always have a smile, are very affectionate, and show true care and dedication."
- Catrina W.

Kinderbuddies at Glenwood Elementary

"We wanted to take a moment to make you aware of how appreciative we are for the Kinderbuddies program. We are a two parent/two child household. We don't have to tell you how expensive childcare is in this area, but paying for childcare for our 6 year old and an infant is no small bill. We have generally felt ripped off by the whole 'daycare' system.  However, with Kinderbuddies this is the first time we can honestly say we got our money's worth. The peace of mind we had due to our son remaining at his elementary school and not being transported to a center in the middle of the day was worth the $100/week. The program was enriching, fun and educational. Our lead teacher Antoinette was phenomenal."
- Devail and Nikki E.

Kinderbuddies at Princess Anne Recreation Center

"My son was enrolled in the morning program. He always looked forward to going and has learned so much.  If he was offered, I'm sure he would have stayed all day.  He loved all of the counselors, and I think you have a great program.  One of the best experiences yet with Parks and Rec. I just wanted to thank you because I never had to deal with dropping off an unhappy kid, worrying what he was doing, or how he was being cared for. Thanks for a great program. "
- Renee S.

Kinderbuddies at Thalia Elementary

"While at school, my child spends much of the day in Kinderbuddies. She loves all her teachers, but when asked to pick her favorite, she chose Ms. Candance. She is patient with my daughter and makes learning fun. I am so glad she has a safe, fun learning environment that I can trust her to be in." 
- Allison G.

KidzQuest Before School Program at White Oaks Elementary

"Mrs. Waters is a bright light of sunshine in the mornings. She greets students and parents with her warm smile and compassionate heart. She always offers to help the students as well as encouraging them to do their best. Many children gravitate toward her. She embodies devotion and enthusiasm. Her acts of selflessness are always appreciated by many parents."
- Stephanie A.

Windsor Woods Elementary After School Program

"My daughter loves attending this program so much that I receive scowls and dirty looks from her when I arrive too early to pick her up from the afterschool program. The leaders are fun, loving, kind and caring. They treat children and parents with the utmost respect and kindness. They are angels. I know that when I am at work, my child is looked after and cared for." 
- Jessica G.

Fairfield Elementary After School Program

"The Fairfield Elementary School afterschool staff have continuously done a great job supporting and encouraging our students. As a teacher and parent at FES, I have seen how well the staff members interact with the students. My students cannot wait to get to afterschool! They truly make a difference in every child's life."
- Michelle S.

RISE After School Program at Seatack Elementary

"Ms. LaVonia is one of the best caregivers in this program. The kids respect her and always have a smile on when she is there. This community is a better one because of her. As a parent, it is nice to know your child is in good hands. "
- Allen B.