News & Parent Information :: VBgov.com

News & Parent Information

Parent Handbook

The Parent Handbook is designed to provide you with valuable information regarding our Out-of-School Time Programs, so you know what to expect from us. It also outlines our expectations for parents, guardians, and participants. Please take time to thoroughly read and discuss these parameters with your child. If you have any questions, please don’t hesitate to ask a member of our team.

Closings & Delays

School Closings, Delays & Adjusted Dismissals

Our school-age programs (KidzQuest, KinderQuest, RISE, Mega Middle School Mania) at Virginia Beach City Public Schools and in our Recreation Centers, operate concurrent with the Virginia Beach City Public Schools school-year operating calendar.

On adjusted dismissal days, our programs begin once the students have been released from school, without any additional cost to you
Our programs are closed for most Holidays. Please refer to the school year payment schedule for specific dates.
We offer all-day break camps at select recreation centers for an additional fee for most days when schools are closed and we are open.

The Early Childhood programs at Bow Creek, Kempsville, Princess Anne and Williams Farm Recreation Centers operate in accordance with the City’s (Recreation Center) operating schedule.

Inclement Weather

Our programs may be forced to close due to severe weather conditions or unforeseen circumstances. Parents will be notified to pick up their child(ren) within the hour if the need arises due to inclement weather and/or facility closure. Discuss with your child the alternative arrangements you may have chosen for them.

Inclement weather closings are announced on local radio stations and TV stations [radio stations including: WTAR (am 790), WXMM (FM 100.5), WWDE (FM 101.3) and TV stations: WTKR-TV News Channel 3, WAVY-TV Channel 10, WVEC-TV Channel 13.]

All Before School Programs will be closed when school is closed or there is a delayed opening.
All After-School Programs will be closed when school is closed or released early.
KinderQuest Programs will be closed when school is closed or released early.
All Early Childhood programs at Bow Creek, Kempsville, Princess Anne and Williams Farm Recreation Centers will follow the operating conditions of the facility during inclement weather.

Virginia Beach Parks & Recreation retains the right to adjust any program/camp details in the catalog, parent handbook and website including fees, locations, times, and starting dates. Fees are NOT pro-rated.

Authorized Pick-Ups & Account Modifications

Parents must keep the Virginia Beach Parks and Recreation's Out-of-School Time Programs Registration Management staff informed and updated of all information identified on your child's registration form each program period.

Requests to modify accounts including authorized pick-up changes must be submitted in writing by a parent/legal guardian. You may visit any of our recreation centers to submit the written request; fax it to (757) 471-2330; scan and e-mail as an attachment to OSTRegistration@vbgov.com; or mail to:

Virginia Beach Parks & Recreation
Attention: Registration Management Team
2154 Landstown Road 
Virginia Beach, VA 23456

Please include your child's name, program they attend and explanation of the request (for authorized pick-ups please provide the name as it appears on their ID and a telephone number), your printed name and signature. This information will be processed once we have received and verified you are a person authorized to make these changes. Please do not send a note with your child to their program; staff will not be able to release your child if our office has not received your request.

Effective June 17, 2019, all Out-of-School Time participants may only be released to authorized individuals age 18 and older.

For questions or concerns, please contact the Out-of-School Time Programs Registration Management Team at (757) 385-0402. Please advise family and friends that they will be required to present a picture ID when they pick up your child from the program.

Receipts & Tax Statements

You can view payment receipts and your tax statement online. Please log-in to ActiveNet with your e-mail address or complete the Child Care Spending Report request form.