Library Account

 Get an Account

Types of Accounts

​​
​COST ​REGISTRATION LENGTH​ ​CAPABILITIES
​VIRGINIA BEACH RESIDENT
(Adult 18+)
(Youth 0-17)
​Free
​2 years
​Full Service
​Teen (Ages 13-17) 
​Free to Virginia Beach residents
​Account expires at age 18
​Full access to online services
Up to 5 physicial items checked out at one time
​VBCPS Student account
​Free to VBCPS students
​Account expires 30 days after student leaves VBCPS
Access to Digital Library, Computers & Internet
See more details on the VBCPS Student Account page
​Internet
​Free
​1 year
​Computers & Internet only within the library
​NON-RESIDENT ​$10 or $35
​3 or 12 months
​Full Service

​​Renew Your Library Account

  • All fines and fees must be paid in full before a library account can be renewed.​
  • All account holders may renew their accounts in person at a VBPL branch. 
  • Teen accounts expire when the accountholder turns 18 and can be renewed as adult accounts with proof of identification and Virginia Beach residency.

Get a Replacement Card

There is a $1.00 fee for a replacement library card.  

For your protection, remember to report lost cards and changes of address promptly.  If you are replacing your card, you may need to update your account for other services, including digital library services. Contact the library if you need assistance.​

 Access Your Account

​​​​​Your Account in the Online Catalog

 With My Acc​ount, you can:

  • View a list of your current checkouts
  • Opt in to save your checkout history
  • Obtain your PIN
  • Renew items
  • View, change and suspend holds
  • Pay fines and fees

Other Library Accounts

Hoopla - Create a Hoopla account with your email address, library account number and PIN to enjoy streaming music, movies, TV shows and audiobooks.

OverDrive -  Use your library account number and PIN to view the e-books, audiobooks and magazines on your OverDrive Bookshelf, check the status of your holds and change your default settings for checkout periods. If your library card is replaced, materials already checked out or on hold for you are not automatically transferred to a replacement library card. Please ask library staff to assist with merging your OverDrive accounts. 

Your library account also gives you access to Library of Virginia's OverDrive collection. 

Computer Access and Printing - Your computer login account is created when you receive your library account. With this account, you are allotted 4 hours per day on the library's public internet computers. You can also use this account to release your print jobs at the Print Payment Terminals.

 Using Your Account

​​​​​​Checkout Limits

  • Regular, full-service library accounts allow 30 checkouts. 
  • 3 video games may be checked out to a library account at one time.
  • take home tech items may be checked out to a library account at one time.
  • Teen library accounts allow 5 materials of any type to be checked out at one time.

Checkout Periods

  • Entertainment DVDs and telescopes may be checked out for 7 days.
  • All other materials, including take home tech (except the telescopes)​, television series DVDs, video games and nonfiction DVDs may be checked out for 21 days.

Item Renewals

You can renew library items in the online catalog​, in person or by telephone.

Materials may be renewed up to 5 times, unless:

  • Items are on hold for another customer.
  • Your library account is blocked for address verification or fees that are greater than $10.
  • An item on your account is overdue for 30 days or longer.

Holds

Please note our Holds policy.  Highlights of our hold policy include:

  • Customers can have up to 30 holds on their record at any one time. 
  • Customers can request via the catalog, phone or in person.
  • Customers using the catalog to hold an item must have a current, unblocked library account.
    • Blocks that prohibit holds include fines over $10 and expired accounts.
  • Customers can modify their expiration date when suspending holds, which is located in the My Account tab.
  • Customers can choose which library to pick up their item.
  • Customers receive notifications of the availability of holds via email, telephone or postal mail.
  • Holds are held for 8 days. 
  • Holds must be picked up with the card used to place the holds. 

​​​​Fines and Fees

Overdue Materials

  • 25 cents per day per item: $10 maximum per item. Youth accounts are excluded from overdue fines. 
  • Interlibrary loan: 50 cents per day per item, with no maximum limit.
  • Library accounts are blocked once fines and fees exceed $10.

Interlibrary Loan

  • One way postage.
  • Any insurance required by the lending institution.
  • Some items may require an additional fee.

Other Fees

  • ​Lost/stolen/damaged materials: current replacement cost.
  • Replacement library cards: $1.

Additional fees for damage to library materials or missing labels may be charged. For more information, please contact us.


Contact Information