Social Services

Do you have a passion for helping others along with a keen eye for detail? Consider joining our team in the Social Services Division!
Job candidates without personal computers or Internet access may be able to use computers at any Virginia Beach Public Library to apply for employment.

​Social Services Program Positions

Eligibility Worker Supervisor

  • Plan, organize, and direct the activities of a unit within the financial services division to include daily and weekly tracking of staff goals.
  • Evaluate and analyze data relative to unit and division operations and programs and be able to communicate and explain this data to the FAD Administrator
  • Minimum Requirements: Requires a Bachelor’s degree in human services, business administration, accounting or a related field and four (4) years of experience as an Eligibility or other Social Services Benefits Worker determining eligibility for SNAP, TANF, Families and Children Medicaid, and/or Aged, Blind, or Disabled Medicaid; OR any combination of education (above the high school level) and/or experience equivalent to eight (8) years in related fields.

Family Services Specialist I/II

  • Manage a caseload of 75-100 families and provide case management services as ongoing service to the Employment Services clients.
  • Address employment, housing, mental health, education, financial management, crisis intervention, substance abuse, domestic violence and other needs and provide supportive services. 
  • Minimum Requirements: Must possess a minimum of a Bachelor's degree in a human services field or possess a Bachelor's degree in any field accompanied by a minimum of two (2) years related experience in a human services area.

Human Services Supervisor II

  • Ensure Safety Programs (Child Protective Services, Child Protective Services Intake, and Evening Response Team) are meeting established performance measures.
  • Collect, evaluate, and analyze program data and provide recommendations to department leadership through timely reports.
  • Minimum Requirements: Must possess a minimum of a Bachelor’s degree in Social Work and eight (8) years of direct practical experience four (4) of which are in a supervisory capacity or a Bachelor’s degree in any field accompanied by ten (10) years of direct practical experience four (4) of which are in a supervisory capacity).