The Department of Human Services is operating under modified conditions due to the COVID-19 pandemic. Our buildings are currently closed to the public for the time being, however the Department will continue to serve the needs of our community. Please click here for more information on how to connect with our programs and services.
We are requesting that individuals entering any of our buildings for service to please consider wearing a mask to help limit the potential spread of COVID-19.

 Human Services
​The mission of the Department of Human Services (DHS) is to provide Virginia Beach citizens the opportunity to achieve the highest level of self-sufficiency, safety, and quality of life possible, through an array of coordinated services delivered in a climate of dignity, respect and accountability.

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 HSD News Releases
Bank On Virginia Beach Offers Free Online Courses to Master Your Money

Monday, May 18, 2020

Bank On Virginia Beach, in partnership with Beach Municipal Federal Credit Union, will offer a series of free online courses to help individuals and families manage their finances in these difficult times. Anyone interested should sign up at this link. Registration is requir …

Virginia Beach Human Services Sets New Hours for EBT Curbside Pick-Up

Tuesday, April 14, 2020

​Beginning Wednesday, April 15, EBT cards can be picked up between 9 a.m. and 3 p.m., Monday through Friday at the Virginia Beach Human Services Building, 3432 Virginia Beach Blvd. Individuals should contact their case manager for specific instructions on how to receive thei …

Virginia Beach Human Services Building Closed Due to Power Outage

Monday, April 13, 2020

VIRGINIA BEACH, Va. (April 13, 2020) – The Human Services Administration Building at 3432 Virginia Beach Blvd. is without power and has been closed as a result of today's storms. EBT card pick-ups have been suspended for the day since the means to process issuing cards is al …

 FOIA & Record Request
Please return completed request forms to the HSD​ Continuous Quality Improvement (CQI) division.
​
Continuous Quality Improvement Division 
256 N. Witchduck Rd. Suite 2F
Virginia Beach, VA 23462
Office: 757-385-0642
Fax: 757-473-2104​
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 HOTLINE NUMBERS

Adult Protective Services (APS)
(757) 385-3550
(888) 832-3858

Behavioral Health (CSB)
(757) 385-0888 (available 24/7)

Benefit Concerns
(757) 385 -3200    

​​Child Protective Services (CPS)
(757) 385-3400
(800) 552-7096

USDA SNAP Fraud​ Hotline
(800) 424-9121

​Virginia Department of Social Services Fraud Hotline
(800) 552-3431​

Mental Health Forum - April 12, 2018

​Mental Health Forum Presentation - April 12, 2018.pdf
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