Human Services

​The mission of the Human Services Department (HSD) is to provide Virginia Beach citizens the opportunity to achieve the highest level of self-sufficiency, safety, and quality of life possible, through an array of coordinated services delivered in a climate of dignity, respect and accountability.


 HSD News Releases

 FOIA & Record Request

Please return completed request forms to the HSD​ Continuous Quality Improvement (CQI) division.

Continuous Quality Improvement Division 
256 N. Witchduck Rd. Suite 2F
Virginia Beach, VA 23462
Office: 757-385-0642
Fax: 757-473-2104​
Contact Information


Adult Protective Services (APS)

(757) 385-3550
(888) 832-3858

Child Protective Services (CPS)

(757) 385-3400
(800) 552-7096

Behavioral Health (CSB)

(757) 385-0888 (available 24/7)


​USDA SNAP Fraud​ Hotline

(800) 424-9121

Virginia Department of Social Services Fraud Hotline

(800) 552-3431