We will offer appointments for curbside pick-up of SNAP EBT cards and continue accepting paperwork at our drop box at the front door of the Human Services Building located at 3432 Virginia Beach Blvd. EBT cards can be picked up between 9 a.m. - 3 p.m., Monday through Friday.
24/7 residential programs including the Juvenile Detention Center, Pathways at Birdneck Crisis Stabilization Center, Intermediate Care Facilities, and Group Homes will remain open, however visitation has been suspended until further notice. Our currently closed day programs will remain closed with staff keeping in frequent contact with participants of the SkillQuest, Beach House and Day Treatment programs.
Emergency Services, Adult Protective Services, Child Protective Services, and the Program of Assertive Community Treatment (PACT) will continue to provide community-based services on an individualized basis, as safety allows. These services will increase the use of telehealth and telephonic platforms to connect with vulnerable adults, children, and families in the community.
Same Day Access for Behavioral Health for children and adults will be provided primarily via virtual assessments. Appointments can be scheduled by calling the numbers listed above. Case managers in Behavioral Health and Developmental Services will continue to be available to their clients using virtual methods, telephonic contacts, and community appointments in low exposure settings that allow social distancing, when necessary.
The health and safety of our citizens and staff members are of utmost importance. We ask that you call or email to connect with one of our staff members so we can assist you quickly. While we are making every effort to protect everyone’s health and well-being by reducing our face to face contact and practicing social distancing, we remain available to assist you during these difficult times.