Frequently Asked Questions
​

 Job FAQs
  • Can someone help me complete the online application?

    ​Human Resources staff members are available to help applicants get started and to answer questions about the online WAVE site.  Assistance will be available in the Human Resources Applicant Office (located in the Virginia Beach Municipal Center, Resources Department at 2424 Courthouse Drive, Building 18, Room 106, Virginia Beach, VA) during the following days/times:  Tuesday and Thursday, 9a.m. to 1p.m.

    ​The Applicant Office will remain open with two computers available for use Monday through Friday, from 8a.m. to 5p.m.  If assistance is needed outside the Tuesday/Thursday hours, please make an appointment by calling (757) 385-4157; please select "Option 9".​

  • How do I find out what jobs are available?
    ​Visit the WAVE (Web Application for Virginia Beach Employment) to search for jobs that are currently available. A list of available positions can be viewed 24-hours-a-day on any computer with Internet access. Click here to access the WAVE.  
  • How does the application process work?
    ​Applicants will complete their applications online from any computer with Internet access. After the closing date Human Resources will screen all of the applications.. Please note that a posting stops accepting applications at 12:01a.m. on closing date. Therefore applications must be completed online and submitted by midnight on the day before the posted closing date. The hiring department will contact the applicants that will be interviewed. You may check the status of your application after the closing date by logging into the WAVE. Applicants will receive emails as position statuses are updated.
  • What if I do not have a computer or access to the web?

    There are a number of ways you can get access to the WAVE:

    The Department of Human Resources, Municipal Center, 2424 Courthouse Drive, Building 18, Room 106, Monday through Friday, 8:00 a.m. - 5:00 p.m.

    ​Any of the public computers located at all Virginia Beach Public Libraries. Customers can log in for 2 hours at a time and up to 4 hours per day. . To view library hours, visit Location & Hours page on the Library website. 

  • Where can I find out information about employment with City of Virginia Beach Public Schools?

    ​Visit the Schools' Web site at www.VBschools.com.

  • Who will see my application if I use the online WAVE site?
    ​Your application is on a secure web server and will be available to the Human Resources Department and the interviewer(s) for the specific job opening for which you apply. The City of Virginia Beach does not share its database with other companies or localities.

 Application FAQs
  • What if I forget my password?

    ​If you do not remember your password there is a ”click here”  link under the “Login” button that allows you to reset your password.  A link will be sent to your email account that allows you to reset your password.  The Human Resources Department does not have access that allows them to reset the password for you, so you must remember your email account.  

  • Where do I begin?

    ​To begin the application process, please select your email address and password that you will easily remember. You should write down your email address and password. You will need it to apply for other positions or check the status of your application the next time you visit the site.

  • Can I apply by sending my resume via email?

    ​Now that we are transitioning to the online system, all applications should be completed using the WAVE site. Paper applications and resumes will not be accepted by fax, email or postal service.

  • Can I apply for more than one job at a time?
    ​Yes, once you have completed your online application through our WAVE site, you can apply to multiple positions that are currently open.
  • Can I copy selected information from another electronic document?

    ​Yes; for example, you can copy and paste the information from a Word or WordPerfect document directly into the appropriate fields in the application form. You can also upload your resume or LinkedIn Profile and the system will automatically place the information into the appropriate information fields. Please review after upload, editing may be required.  

  • Do I have to fill out an application?

    ​Everyone who applies for a position is required to create an application, which includes certain information. Any required information is denoted with an asterisk (*). However, the more information you provide, the easier it will be to effectively evaluate your skills, abilities and qualifications.

  • Do I need to apply online if I am only interested in part-time positions?

    ​Yes, applicants must apply online for part-time positions.

  • How can I check the status of my application?
    ​Using the WAVE site, you can login using your email and password. Once logged in, click on View Status on the left of the navigation selection.  To check your status, click “View Status” on the left side of the navigation bar. 
  • How do I print my application?
    ​Before submitting your application, click on the “Print Application” link. 
  • How do I save my application?
    ​You must click “Submit” to save the information you have entered. If you close your browser prior to clicking “Submit”, your information will not be saved.  To continue working on your application at a later time, click “Update My Information” to make changes and/or add information. 
  • How long is my application valid?

    ​Your application will be stored in the system for five years. However, you must apply to be considered for a position opening. 

  • I am having a technical problem with my computer that is stopping me from completing the application or applying for a job. What can I do?

    ​Be sure to use an updated browser like the current version of Internet Explorer, Google Chrome, Safari, etc. The older versions of Internet Explorer are not compatible with this application.   You may email us at hrcareers@vbgov.com with the specific problem and the Human Resources Application Office will assist you. In the event of an approaching deadline, computers are available at the Human Resources Department Monday-Friday, 8:00 a.m.-5:00 p.m. (2424 Courthouse Dr., Building 18, Room 106, Virginia Beach, VA.), all Virginia Beach Public Libraries or anywhere there is public Internet access.​

  • I get a blank screen. What can I do?

    ​Be sure you are using an updated browser like the current version of Internet Explorer, Google Chrome, Safari, etc   . Also, under your browser Internet options, you need to have cookies and java script "enabled." If you are still having difficulties email us at hrcareers@vbgov.com with the specific problem and Human Resources Application Office will assist you.​

  • I missed the deadline - can I still apply?

    ​As with any position, once a closing date (deadline) has passed, no applications will be accepted. Please note that the deadline date noted ends at 12:01a.m.of closing day. Therefore, applications must be completed online and submitted by midnight on the day before the posted closing date. Please continue to visit the WAVE site and apply for new jobs as they become available. Please note that a posting will stop accepting applications at 12:01am on closing date.​

  • What if I am not ready to fill out the application at this time?
    ​If you do not want to complete the application at this time, please close your browser screen. 
  • What if I have already created an application?

    ​If you have already created an application in WAVE, and wish to update your information, login with your email  and password that you used when you created your application and click "Update My Information”  on right side of the  navigation menu.​

  • What if I want to submit a resume?

    ​You will be able to submit a resume each time you apply for a position. There will be directions prompting you about how and when to attach your resume. Please note that attaching a resume does not substitute for completing the application form.​

  • What information will I be asked to provide?
    ​You will be asked to provide personal information such as name, address, phone number, etc. You will also be asked to provide information about your education and previous employment, as well as contact information regarding your employment history and references. Please gather this information before beginning the application.
  • When/how can I make changes to my application?
    ​Changes can be made to your application at anytime. However, once you submit an application for a particular position, you cannot go back and make changes to the submitted application. However, changes or updates made to your application will be reflected for any new position for which you apply.

    ​Go to the online WAVE site, login using your email address and password. Click on " Update My Information” on the right side  of navigation menu. Make the desired changes to your application and save it. Your original application is replaced with the new version. The next time you apply for a position, your revised application will be submitted.

Contact Information