Housing Choice Voucher Waiting List FAQs

The Virginia Beach Housing Choice Voucher (HCV) waiting list is closed. No new applications are being accepted. If you have already submitted an application or need more information about the waiting list process, please see the list of frequently asked questions below.

How can I check the status of my application?

Rental Housing staff does not disclose information regarding placement on the waiting list. The easiest way to check the status of your application any time is to log into your account at www.assistancecheck.com.

Does submitting an application for the waiting list mean I will receive a voucher?

No. Applying for the waiting list does not guarantee admission to the HCV program. Applicants who are selected from the waiting list will be required to verify information and screened for eligibility for the HCV program.

Does applying to the waiting list mean I will receive a voucher right away?

Due to limited funding and the number of vouchers currently in use, there is no guarantee of immediate assistance. When vouchers are available, applicants will be selected from the waiting list. At that time, applicants will be notified and required to verify application information and screened for eligibility for the HCV program.

How long does a household have to wait to receive a voucher after applying?

The length of time a household waits until they receive a voucher varies and depends on several factors:

  • How many household preferences an eligible applicant meets -- local preferences for selection of eligible families are (in no particular order): displacement, victims of domestic violence, homeless, live in Virginia Beach, elderly or disabled, veteran, employed, families with children, and insufficient funding;
  • The number of waiting list applications we receive; and 
  • How soon vouchers become available when current HCV participants leave the program

Why does it take so long to receive a voucher?

The U.S. Department of Housing and Urban Development (HUD) has allotted a fixed number of vouchers for Virginia Beach. Vouchers only become available as current HCV participants leave the program. The number of applicants on the waiting list also has an impact on the length of time it takes to admit new households into the HCV program. 

What happens if I move or need to update my application information while waiting for a voucher?

You can update your information by logging into your account at www.assistancecheck.com. Or you can submit your changes in writing to our office:

City of Virginia Beach
Department of Housing & Neighborhood Preservation
Attn: Rental Housing Division
2424 Courthouse Drive, Building 18A
Virginia Beach, VA 23456

I need help with finding affordable rental housing now. What can I do while I wait for a voucher?

Other housing resources that may be able to help can be found on our website at the links below:

If you are experiencing homelessness or in imminent danger of losing your home, please call the Regional Housing Crisis Hotline, (757) 227-5932, Monday through Friday, 8 a.m. to 7 p.m. The hotline is the starting point for connecting with homeless services and community resources. Please note that calling the hotline does not guarantee assistance, since shelter, housing, and other resources are prioritized for the most vulnerable people experiencing homelessness or a housing crisis in Virginia Beach.

I was unable to apply for the waiting list. What should I do now?

Other housing resources that may be able to help can be found on our website at the links below:

If you are experiencing homelessness or in imminent danger of losing your home, please call the Regional Housing Crisis Hotline, (757) 227-5932, Monday through Friday, 8 a.m. to 7 p.m. The hotline is the starting point for connecting with homeless services and community resources. Please note that calling the hotline does not guarantee assistance, since shelter, housing, and other resources are prioritized for the most vulnerable people experiencing homelessness or a housing crisis in Virginia Beach.

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