Housing Resource Center - Opening Summer 2018

If you are homeless or at imminent risk of losing your housing, please call the Regional Housing Crisis Hotline at (757) 227-5932 to connect with the City's existing homeless services system. The most vulnerable homeless families and individuals will be placed in housing or shelter at the Housing Resource Center or at nonprofit facilities in the community, as space is available.

​​​​​​​Helping the Homeless Put Down Roots

Housing Resource CenterThe Virginia Beach Housing Resource Center is a one-stop-shop of services for families and individuals experiencing homelessness or a housing crisis. The integration of shelter, housing, health clinic, cafeteria, learning facility, supportive services and community resources in one facility makes it the first of its kind in South Hampton Roads. At the Housing Resource Center, our community system of City agencies, nonprofit service providers and faith organizations are able to focus and grow our efforts to make homelessness rare, brief and nonrecurring in Virginia Beach. 

The Housing Resource Center will provide new opportunities and resources for homeless families and individuals to put down roots. On day one, 118 individuals and families can be off the street and sheltered or permanently housed at the center when it opens​ in September at 104 N. Witchduck Road, near Southern Boulevard.

How will the services at the Housing Resource Center help people leave homelessness behind?

Participants at the Housing Resource Center start on their housing and employment plans on day one. Staff will help families and individuals connect to available housing opportunities and be successful.

​​With the opening of the Housing Resource Center, Virginia Beach is poised to become a national leader in the effort to prevent and end homelessness.

As a City-funded facility (construction and most of its operating costs), the Housing Resource Center is a testament to the City's longstanding commitment to address homelessness in Virginia Beach. ​​​The combination of shelter and housing for families and singles, supportive services and community resources in one facility will also make it the first of its kind in the region!

Housing Resource Center At-A-Glance

  • Location: 104 N. Witchduck Road
  • Acquisition, Design & Construction Cost: $25 million
  • Expected Opening: Summer 2018
  • Size: 62,000 sq. ft.
  • LEED Certified
  • Designer of Record: Waller, Todd & Sadler Architects, Inc.
  • Construction Contractor: S.B. Ballard Construction Company
  • City Liaison for Building Construction: Virginia Beach Public Works Facilities Design & Construction​
  • City Liaison for Building Operations: Virginia Beach Housing & Neighborhood Preservation


  • March 20, 2018: Andrew Friedman, director of Housing & Neighborhood Preservation briefs the City Council on the Housing Resource Center. The presentation provides the latest update on the project, details on service delivery and floor plans.
  • July 10, 2018: Andrew Friedman, director of Housing & Neighborhood Preservation, and Ruth Hill, Homeless Programs/Housing Resource Center administrator,  brief the City Council on plans for opening and operating​ the Housing Resource Center. 
  • Aug. 8, 2018: Virginia Beach Housing Resource Center Dedication and Ribbon-Cutting Ceremony Scheduled Aug. 23 (Open House Tours Scheduled Aug. 20-21)
  • Aug. 15, 2018: Virginia Beach Announces Service Providers​ for New Housing Resource Center​

 What will be in the building?

Short-Term Family Housing:​

  • 10 motel-style rooms with 40 beds and room for cribs
  • Provider: Samaritan House

Singles Shelter:

  • 49 beds
    • Male: 20 beds
    • Female: 18 beds​
    • Flexible Accommodation: 4 beds
    • ADA Accessible: 7 beds
  • Provider: Judeo-Christian Outreach Center

Permanent Housing:

  • ​30 one-bedroom efficiency apartments (one unit for resident manager)
  • Provider: Virginia Supportive Housing

Day services

  • Showers, laundry, mail, housing support, outreach
  • Provider: Judeo-Christian Outreach Center

Health Clinic

  • ​Comprehensive primary care health services for adults and children
  • Provider: Southeastern Virginia Health System

Department of Human Services 3rd Floor​

Learning Facility

Dining Hall

 What services will be provided?

The following services will be provided through collaboration and coordination between the City of Virginia Beach, nonprofits, the faith community and volunteers.

  • ​Coordinated assessment
  • Housing-crisis case management
  • Short-term, overnight shelter for singles and families
  • Day services )showers, laundry, mail, housing-focused engagement)
  • Education and employment programs
  • Job-skills training
  • Charitable medical services
  • Social Services

 How Can I Access Services at the Center?

​The most vulnerable homeless families and individuals will be sheltered at the Housing Resource Center or at nonprofit facilities, as space is available. To be placed in shelter or housing, homeless and at-risk families and individuals must call the Regional Housing Crisis Hotline at (757) 227-5932 to connect with the existing homeless services system. Access to day services and Human Services is available by walk-in Monday-Friday during business hours.
Contact Information

 Volunteer at the Housing Resource Center

A limited number of volunteer opportunities are available to help supplement staff at the Housing Resource Center in the daily delivery of services to individuals and families experiencing a housing crisis. Click here for more information.