How to Register a Code Complaint

​​​​​​​​​​​​​​​​​​​Code Enforcement handles complaints on private property only. For information on the different types of violations the division addresses, please refer to links under Code Enforcement on the left side of this page.

The division does not address the matters listed below. For concerns regarding the following issues, please refer to the respective departments by clicking on the links provided or calling the office directly:

*Please note the following regarding Code Enforcement complaints submitted electronically: 

The Virginia Freedom of Information Act includes an exemption for the names, addresses, and telephone numbers of complainants furnished in confidence with respect to complaints relating to the Uniform Statewide Building Code. If your complaint concerns the building code, the City will consider your request to have been submitted in confidence unless you indicate otherwise. Complainant information regarding all other Code Enforcement case types is not protected under the Act and will be subject to public disclosure. If you would like to make a complaint anonymously, call (757) 385-4421 (Virginia Relay TTY service for individuals who are deaf or hard of hearing: 7-1-1) or complete the Register a Code Enforcement Complaint form by clicking the button below.


Contact Information

 Please note the following regarding Code Enforcement complaints submitted electronically:

The Virginia Freedom of Information Act includes an exemption for the names, addresses, and telephone numbers of complainants furnished in confidence with respect to complaints relating to the Uniform Statewide Building Code. If your complaint concerns the building code, the City will consider your request to have been submitted in confidence unless you indicate otherwise. Complainant information regarding all other Code Enforcement case types is not protected under the Act and will be subject to public disclosure. If you would like to make a complaint anonymously,  call (757) 385-4421 (Virginia Relay TTY service for individuals who are deaf or hard of hearing: 7-1-1) or complete the Register a Code Enforcement Complaint form by clicking the button on this page.