Risk Management & Insurance

The mission of Risk Management is to actively protect the present and future assets of the City of Virginia Beach, thereby helping ensure its financial integrity and enhancing its ability to provide the services needed to maintain a high quality of life for its citizens.

 Process for Filing a Notice of Claim

Section 15.2-209 of the Code of Virginia requires that any person seeking to assert a claim for negligence against the City must provide Notice of the events giving rise to the claim within six months of the date of the occurrence. This Notice must be in writing and be provided to the Office of the City Attorney.  The written Notice should contain:

·         The claimant's name and address;

·         The date of the incident;

·         The individuals involved, if known;

·         The location where the incident occurred; and

·         A description of what happened, and why you contend the City is responsible.

The Notice may be delivered by hand, by any form of United States mail service (including regular, certi​fied, registered or overnight mail), or by commercial delivery service and should be addressed to:  

Mark D. Stiles, City Attorney

City Attorney's Office​

2401 Courthouse Drive

Building 1, Room 2098

Virginia Beach, VA 23456

Upon receipt, the City Attorney's Office will forward the Notice of Claim to the City's Risk Management office.  The claimant will receive a letter confirming receipt of the Notice and, if timely, will acknowledge the forwarding of the Notice to Risk Management. It is Risk Management's responsibility to investigate and evaluate the claim and determine whether any payment will be voluntarily made.​