Emergency Communications: VB911

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Virginia Beach Emergency Communications (VB911) receives and processes citizens’ calls for service by Police, Fire, and EMS personnel. Calling "911" is specifically used for emergencies (police, fire, EMS)  where an immediate response is required from emergency personnel.
 
Public safety assistance that is not an emergency or that originates from outside the calling area can be requested by dialing (757) 385-5000.  

Citizens should dial "911" only when they have an emergency:

  • Fires
  • Medical Emergencies
  • Reporting Accidents
  • Reporting Crimes in Progress
  • Reporting Suspicious People/Events

 

 VB911 Careers

To be ready for the next VB911 Academy announced, create your profile in the Virginia Beach "WAVE" application system, and watch for opportunities to be listed.  

Now accepting applications for October 2016 VB911 Academy!  Posting expires on August 20, 2016, so applications accepted up until midnight of Friday, August 19, 2016

​​Public Safety Emergency Telecommunicator I  - Duties may include: handling emergency and non-emergency calls for police, fire, and emergency medical services using telephone and Computer Aided Dispatch (CAD) equipment; quickly assessing both emergency and nonemergency situations and providing appropriate assistance to citizens; utilizing good judgment in applying policies and procedures while functioning in a stressful environment; communicating and carrying out instructions; and coordinating calls for service between citizens and service providers, often multi-tasking, prioritizing and making quick decisions

911 - Call If You Can Text If you Cannot

 VB911 Survey

Contact Information

 Compliments or Complaints About VB911

​To let VB911 know how you view your recent contact with them, see the tab entitled "VB911 Survey" elsewhere on this page.