E-Scooter Guidelines

Safely Sharing the Road with E-Scooters

​​​E-scooters are a micro-mobility trend that have caused quite a shift in the transportation landscape. With safety being paramount, the City is counting on the knowledge and cooperation of citizens, motorists, pedestrians and scooter riders to keep everyone protected as they move about Virginia Beach. The following is a list of Frequently Asked Questions (FAQs) and answers that will help those on the move to safely share the road. 

E-Scooter FAQs​

  • What purpose do e-scooters serve?  E-scooters give residents and visitors more transportation options to accommodate lives on the go, as well as provide entertainment value for those who enjoy the ride.
  • Where can I legally ride? The restricted (geo-fenced) Oceanfront area for e-scooter use is located east of Arctic Avenue to the Atlantic Ocean, from Rudee Loop to 42nd Street.  Town Center is also an area restricted by City Code from riding e-scooters.  However, riders are still permitted on roadways outside of the boundaries that have speed limits of 25 miles per hour or less.
  • What is geo-fencing? Geo-fencing is a virtual boundary that uses GPS or RFID technology to monitor when a rentable e-scooter enters or leaves an area. Breach of boundary will result in the scooter slowing to a stop. Please see Related Information on the sidebar for examples.
  • How many people are allowed on a scooter? No more than two people are allowed to ride on an e-scooter at a time.
  • What is the legal age for riders? No person less than 14 years old shall operate an e-scooter unless under the immediate supervision of a person who is at least 18 years old. However, the e-scooter companies operating in Virginia Beach have stricter requirements that children under the age of 18 are not permitted to ride their rented e-scooters.
  • Do riders have to have a driver’s license? A license is not required to ride an e-scooter, but it may be necessary to rent the device.
  • Is insurance required for e-scooter use? At present, insurance is not required for use.  
  • Are helmets required? Helmets are required for all persons under the age of 14.  Safety precautions for rentable scooters are on an honor system. However, the City strongly suggests that all riders wear a helmet when operating an e-scooter.
  • Can you ride an e-scooter in the rain? Scooters can be operated in the rain.  However, as a safety precaution the City suggests that scooters not be used in inclement weather.
  • ​Is there an e-scooter curfew? A curfew has not yet been issued. Still, it is important that riders, motorists and pedestrians are visible to each other to maintain safety. Operation of these devices should always take this knowledge into account.
  • Where are e-scooters allowed to be parked? E-scooters can be parked in designated staging areas and in public right-of-way areas.  However, scooters cannot block pedestrian walkways (sidewalks or crosswalks), block any Americans with Disabilities Access areas or be left on private property.
  • Who is responsible for abandoned scooters? If an e-scooter is left in an unauthorized area or in a manner that impedes vehicle or pedestrian traffic, notify the e-scooter company directly.  
  • Can a rider be ticketed for DUI? Scooters riders can be ticketed by law enforcement for bad scooter behavior. However,  an intoxicated rider will be charged with Drunk in Public, rather than a DUI. A scooter is not considered a motor vehicle in the State of Virginia for the purpose of charging with Driving under the influence. 
  • Do owners of private e-scooters have to abide by commercial e-scooter rules? The short answer is “yes.” The rules have been established to protect the rider and the public from hazard or threat, and to support the expressed intent of e-scooter companies to provide the City with added mobility options and entertainment value.
  • How do I report reckless scooter use? Call 911 to report activity that puts the rider(s) or the public in immediate danger. 
  • Who do I call to lodge a complaint? All e-scooter concerns can be registered directly to the appropriate scooter company using the follow contact information.

​Important:  Effective 12/16/19

  • The City Code was amended by City Council to require e-scooter companies to have a franchise license with the City to rent e-scooters in Virginia Beach. 
  • The effective date of the ordinance is 12/16/19, which means e-scooters will not be available from that date until City Council awards a ​franchise license to companies to rent them.  That timeframe is anticipated to be by April 2020.​
  • The goal with the new requirements is to create a safer environment for all, while allowing businesses to provide additional mobility options to get around.

For more information on e-scooters, please contact Brian Solis at bsolis@vbgov.com​.​