CORRECTING THE RECORD: Is The City Is Responsible for All Street Lights?

FACT: Dominion Energy owns and maintains the vast majority of the 50,000 total street light fixtures in Virginia Beach. 
​​​​​
dominion lamp post and city lamp postThe City’s Public Works department is responsible for only about 3,500 lights. Most of those are located in municipal parking lots, city parks, along the Boardwalk and in Town Center. There are some stretches of roads that have City-maintained lights, including:

  • Princess Anne Road from Dam Neck Road to the Municipal Center
  • Nimmo Parkway from General Booth Blvd. to George Mason Drive
  • Holland Road from Dam Neck to Princess Anne Road (currently being installed)
  • Lynnhaven Parkway from Indian River Road to Centerville Turnpike
  • Pacific Avenue from 17th – 22nd streets
  • 29th Street from Pacific Avenue to Artic Avenue
  • Seaboard Road from Princess Anne Road to Nimmo Parkway
  • Wesleyan Drive from Baker Road to Virginia Beach/Norfolk line
  • Intersection of Princess Anne Road and Kempsville Road/Witchduck Road

Why are these roads exceptions? In 2014, the City began installing energy efficient lights during road rehabilitation or new construction projects to be more energy-conscious. Dominion Energy had not settled on an LED fixture, so the City began the conversion process on its own.

Each light pole, regardless of who owns them, has an identification plate, usually a series of letters and numbers four to nine digits long. Lights Virginia Beach owns will also have a sticker of the City seal, about four inches across, placed above the ID plate to distinguish them from poles Dominion Energy owns.

Reports can be submitted by phone or online. If you’re able to identify who owns the pole, you can call Dominion Energy directly at 866-366-4357, or you can contact Public Works at 385-1470. Even if it’s not a City light, Public Works will report the problem to Dominion Energy to be addressed.  

When you are submitting a report, providing the ID plate number is ideal because it tells the exact location of the pole. Of course, you can’t get that number if you’re just driving by. So, provide as much information as you can to help them identify the pole – an address with the block number, nearest cross streets or nearby landmark will help workers locate the pole faster and get the issue resolved.    

You may report a problem to Public Works online here. To learn more about the Public Works department, please visit VBgov.com/PublicWorks​.

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