Virginia Beach Awarded #1 Spot in 2020 Digital Cities Survey

The City outperformed similar-sized municipalities in annual ranking of technology use and initiatives.
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Virginia Beach has once again been named the number one “Digital City” of its size (populations of 250,000 – 499,999) according to the Center for Digital Government’s 2020 Digital Cities Survey. The annual program evaluates how cities across the country are using technology to advance municipal operations and citizen services. Virginia Beach was honored for several innovative initiatives, such as the StormSense Project and the City’s Traffic Data-Sharing Partnership with Waze.

The 2020 Digital Cities Survey focused on cybersecurity, advanced analytics, digital inclusion, COVID-19 response and more.  Virginia Beach edged out multiple cities including Long Beach, California, and Greensboro, North Carolina, to secure the coveted title. Virginia Beach has captured the No. 1 spot four out of five times since 2016. 

The City’s Chief Information Officer, Peter Wallace, credits the City’s responsiveness and overall digital diligence during the COVID-19 pandemic to its proactive, citizen-centric approach and cloud-first strategy. City departments shifted to virtual operations in a matter of weeks, which ensured uninterrupted delivery of essential citizen services. With key technologies and initiatives already in place, the City moved quickly to execute, accelerate and scale these efforts while prioritizing the needs of internal and external stakeholders. 

Wallace also pointed to the City’s use of artificial intelligence and data to support decision-making, promote transparency and expand access to information as a reason for its high ranking in the survey.   

The 2020 Digital Cities Survey winners were honored during a virtual awards ceremony Nov. 10. To read what propelled Virginia Beach’s first place finish, visit govtech.com

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