Commissioner of the Revenue COVID-19 Related Information, Changes & Extended Due Dates


Tuesday, July 9, 2020

VIRGINIA BEACH, Va. (July 9, 2020) — The Commissioner of the Revenue’s office begins offering Citizens the opportunity to schedule online appointments for most services, including DMV SELECT, beginning Thursday, July 9, 2020.  All visitation to the Commissioner’s office is by appointment only. With online appointment scheduling, taxpayers can book an in-house appointment for most services offered at City Hall. We strongly encourage citizens to conduct business online or by phone, email and fax before scheduling an appointment.

Schedule Your Appointment Now at http://vb311.force.com/appointmentscheduler.

OR

Scan this QR Code with a smartphone to access the scheduler now.

​ ​ ​ ​ ​ ​2PNG.png​Arrival Time - Please arrive NO EARLIER than 5 minutes before your appointment time.
​​Late arrivals may lose their appointment times.
​Late is considered more than 5 minutes tardy for a 15-minute appointment and more than 10 minutes tardy for all other appointments.
​Limited Entry - Only individuals who are required to be present to carry out a transaction may enter the building.
​Face Coverings - Pursuant to the Governor’s Executive Order 63, a face covering is required in all government buildings.
​​Documentation - Applicants are responsible for providing necessary documents during appointments.

You may also visit our website at www.vbgov.com/cor to find the link and schedule your appointment. For more information please contact the Commissioner of the Revenue’s office at 757-385-4251 or coradmin@vbgov.com. 

​AUDIT

  • Audits may be conducted via email or USPS mail.

If you have a summons or additional questions, email us at busaudit@vbgov.com or call 757.385.8660. 

BUSINESS LICENSE

Late payment penalty will be assessed beginning May 2, 2020, for 2020 delinquent business license renewals.

  • Applications for a business license or short-term rental registrations may be completed via email or USPS mail. 
  • Continuing businesses may complete prior year and 2020 business license transactions online at www.vbgov.com/cor  (then click the blue tab “VBePay Business License Portal” and set up your business account). 
  • State and city cigarette stamps may be purchased via licensed package courier.
  • Inquiries related to local excise taxes on meals, lodging, admissions, utilities, and cigarettes may be addressed via phone, email, or USPS mail.
If you have a summons or additional questions, email us at business@vbgov.com or call 757.385.4515.

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BUSINESS PROPERTY TAX
  • Business property returns must be filed by May 2, 2020, to avoid the failure to file penalty.
  • The payment due date for 2020 business property bills (originally June 5, 2020), is extended to August 3, 2020; and no late payment penalty or interest will incur prior to the extended due date.

INVESTIGATIONS
  • Short-term rental host appointments or summonses may be addressed by phone. 
  • Special event applications may be completed and sent via email or USPS mail. 

If you have a summons or have additional questions, email us at comply@vbgov.com or call 757.385.8784.

PERSONAL PROPERTY TAX PAYMENTS

  • The personal property tax payment due date is extended to August 3, 2020. Late payment penalties and interest begins on August  4, 2020.

PERSONAL PROPERTY ASSESSMENT APPEALS

  • All personal property transactions including sold items, items moved to another jurisdiction, local vehicle registration exemptions and personal property tax relief exemptions may be conducted via phone, email, or USPS mail.  
  • In-person reassessments are postponed indefinitely.
If you have additional questions, email us at persprop@vbgov.com or call 757.385.4487.

PERSONAL PROPERTY TAX EXEMPTIONS FOR ACTIVE-DUTY MILITARY OR MILITARY SPOUSES

All active-duty military seeking personal property exemption and military spouses seeking exemption by affidavit may email corles@vbgov.com, fax 757.427.1802. 

​​PERSONAL PROPERTY ELDERLY & DISABLED TAX EXEMPTION QUALIFICATIONS - 2020
REAL ESTATE TAX EXEMPTION QUALIFICATIONS - 2021
  • The filing date is extended to July 31, 2020. 
  • Applications for real estate tax relief are accepted by mail, email, and fax. 

If you have additional questions about real estate tax relief services, email us at  REQ@vbgov.com, fax 757.427.1589, or call 757.385.4385.

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​STATE INCOME TAX ASSISTANCE

  • State income tax assistance and federal earned income tax credit assistance is postponed until further notice. 
If you have questions about state income tax assistance or federal earned income tax assistance, email us at stincome@vbgov.com or call 757.385.4483
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​TRUST TAXES 

MEALS TAX

  • The city meal tax rate for the months of May and June 2020 is reduced from 5.5% to 0%.
  • Some establishments may not have had adequate time to update their computer registers after City Council approved this change. The affected establishments may have no other choice but to continue to charge 5.5%.
  • A letter outlining the temporary ordinance related to meals tax was mailed to businesses having an associated City of Virginia Beach Meals Tax account. View a copy of the COVID-19 Temporary Meals Tax Ordinance Letter.

ADMISSIONS, MEALS & LODGING TAX LATE FILING PENALTY

  • The gross receipts filing due date will remain the 20th of each month (following the month the sales occurred). To avoid the late filing penalty, please file by the 20th. 
  • Failure to timely file may result in a statutory assessment.

ADMISSIONS, MEALS & LODGING TAX LATE PAYMENT PENALTY

The late payment penalty is suspended for 60 days consecutively for the months of April, May, and June 2020.

TAX COLLECTED DATE​
​PAYMENT ORIGINALLY DUE
 LATE PAYMENT PENALTY NOW ​BEGINS AFTER
​MARCH 1-31
​APRIL 20, 2020
​JUNE 19, 2020
​APRIL 1-30
​MAY 20, 2020
​JULY 19, 2020
​MAY 1-31
​JUNE 22, 2020
​AUGUST 21, 2020

If you have questions about trust tax filing, email us at business@vbgov.com or call 757.385.4515.

If you have questions about trust tax payments or late payment penalties, email the Treasurer's Department at  VBTrust4you@vbgov.com,  fax (757) 385-8855, or for additional payment questions, please call (757) 385-1311.

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