As a service provided to other City Departments, the Treasurer's Office assists in the mailing and the collection of charges owed to them. The City Treasurer's Miscellaneous Collections Department currently bills on behalf of the departments listed below. Please note the City Treasurer's Office does not resolve disputes on the fees generated on behalf of another department. If there is a discrepancy or you wish to dispute the fee please contact the department that initiated the invoice. The department's point of contact information is listed below as well as on the invoice below your address.
| Department | Contact | Telephone | Email |
| Animal Control | VB Animal Control Admin. | (757)385-6590 | VBPDAnimalControl@vbgov.com |
| Facilities Management | VB Facilities Management | (757)385-5659 | |
| Fire | VB Fire Department | (757)385-4228 | VBFI@vbgov.com |
| Human Services - FOIA | VB Human Services | (757)385-0636 | DHSFOIA@vbgov.com |
| Police
Dept. - Cost Recovery (DUI or Special Operations) | VB Misc. Collections | (757)385-8505 | VBMiscCollections4you@vbgov.com |
| Police Dept. - False Alarm | VB Police FARU Department | (757)385-1739 | FAU@vbgov.com |
| Police
Dept. - Photosafe or Stop Arm Crossing | VB Police Photosafe Dept. | (757)385-7235 | VBPDPhotoSafe@vbgov.com |
| VB School Board Cafeteria | VBCPS Bookkeeper referenced on invoice | (757)385-1101 | |
| VB
School Board Fines | VBCPS Bookkeeper referenced on invoice | |
|
| Traffic
Engineering | VB Traffice Engineering Dept. | (757)385-4131 |
|
If your City Invoice is older than 60 days, your account has been turned over to our Delinquent Collections department. As with any delinquent account, we will use any and all collection avenues to satisfy the account in full. Additional actions may incur additional fees. If you would like to discuss your payment, late fees or set up a payment arrangement, please contact them at (757) 385-8951.