Hours, Locations, and Departmental Contacts

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 Hours & Locations

​​​​Hours of Operation for each location is Monday - Friday, 8 a.m. - 5 p.m.

Main Office & Administration 

Mu​nicipal Center Building 1 (1st Floor, right side), 2401 Courthouse Drive, Virginia Beach, VA 23456-9018

Beach Office 

420 Birdneck Circle, Virginia Beach, VA 23451

Pembroke Office *BEWARE - There is heavy construction at this location, so our drop box has moved to the opposite side of the Pembroke 1 building and parking is limited.

281 Independence Blvd., Suite 102 Virginia Beach, VA 23462

Kempsville Office

5340 Fairfield Sh​opping Center, adjacent to Lord Dunmore Drive, Virginia Beach, VA 23464​​​​

 Division Information
​​Treasurer ​Departments​ ​Telephone Number ​Email Address​
​​Animal Licensing ​1-866-923-1796 ​​VBAnimalTag@PetData.com
​Bankruptcy ​(757) 385-4701 ​
​Court Costs & Fines ​(757) 385-4545 ​TreasurerCC@vbgov.com
​​Delinquent Invoices for City Services ​​(757) 385-1985 ​
​Delinquent Personal Property ​​(757) 385-8951 ​​DelqColl@vbgov.com
​​Estimated or State Tax Payment ​(757) 385-4294 ​
​​Invoices for City Services ​​(757) 385-8505 ​
​Main Office ​(757) 385-4445
​​Main Office Fax ​​(757) 385-6399 ​
​Parking Tickets  ​​(757) 385-6435 ​VBPT4you@vbgov.com
​​Payment Line (8:30am - 11:00am) ​​(757) 385-8968 ​
​​Payment Line (24/7) ​1 (866) 515-8162 ​
​Personal Property ​(757) 385-8142 ​​VBPP4you@vbgov.com
​​Real Estate ​​(757) 385-8258 ​​​VBRE4you@vbgov.com​
Residential Permits ​(757) 385-6432 ​​RPPAdmin@vbgov.com
​Restitution ​​(757) 385-4259 ​Restitution@vbgov.com
​Returned Checks ​(757) 385-8265 ​
​Set Off Debt - State Refund Withholding ​(757) 385-8115 ​
​Trustee Tax ​(757) 385-1311 ​VBTrust4you@vbgov.com
​Warrant in Debt ​(757) 385-8520 ​​
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 Contact Information
​Suppor​tin​​g Departments Contact Information ​Telephone Number
​Comm. of Revenue - Personal Property - Assessment/Exemption ​​(757) 385-4487
​Real Estate Assessor - Real Estate - record of ownership ​(757) 385-4601​
Comm. of Revenue - Real Estate - Tax Relief Program (757) 385-4385
Comm. of Revenue - State Tax Refund ​(757) 385-4483
​Dept. of Taxation - Estimated Payment ​1-804-367-8031
​Real Estate Assessor - property assessments, values ​(757) 385-4601
​​TACS ​(757) 231-8000
Water or Storm Water - billing and cut-offs (757) 385-4631

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Contact Information