Process Improvement Steering Committee

​​​​​​​​​​​​​​​​​​​​​​​The City Council has established an eight-member Process Improvement Steering Committee (PISC) to gather information regarding a broad range of issues which include:​
  • Improve processes;
  • Improve communications within the various aspects of City government and between the City government and the people it serves; and
  • Develop contingency plans to address a variety of situations that could adversely affect our citizens.
The committee shall serve in an advisory capacity to City Council.  It is not a policy making body.  The function of the committee will be to work in harmony with City Council and City management to identify problems and barriers that may have negative impact on City operations, efficiency and effectiveness and facilitate solutions.
 
The tasks of the committee shall include obtaining input from citizens, staff, colleges and universities, and subject matter experts regarding process improvement through surveys, town hall meetings, focus groups and/or other means; developing an inventory of situations and scenarios that the City may face in the future, along with options and contingency plans to address those situations; and developing an inventory of subject matter experts and establishing targeted ad hoc committees as needed to address individual issues.
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 Membe​​​rs

​​
  • ​Mayor Bob Dyer, Council Liaison
  • Linwood Branch, Council Liaison
  • Monica Chaparro, Assistant City Manager, City Staff Liaison
  • Tam Nguyen, Director, Office of Performance and Accountability
  • Tuck Bowie, Vice Chair
  • Brad Martin, Chair
  • Billy Almond
  • Bill Coley
  • Lawrence Dotolo
  • Mike Eason
  • Tom Etter
  • Barry Frankenfield
  • Jill Wright, Recorder

 Agenda & Minutes

​Date Agenda Minutes
​January 26, 2022
January 26, 2022 Meeting Agenda
January 26, 2022 Meeting Minutes
​February 23, 2022
February 23, 2022 Meeting Agenda
February 23, 2022 Meeting Minutes
​March 30, 2022
​March 30, 2022 Meeting Agenda
​​March 30, 2022 Meeting Minutes
​April 27, 2022
April 27, 2022 Meeting Agenda
​April 27, 2022 Meeting Minutes
​May 25, 2022
May 25, 2022 Meeting AgendaMay 25, 2022 Meeting Minutes
​June 29, 2022
June 29, 2022 Agenda
June 29, 2022 Meeting Minutes
​July 27, 2022
July 27, 2022 Agenda
July 27, 2022 Meeting Minutes
​August 31, 2022
​August 31, 2022 Agenda
​​August 31, 2022 Meeting Minutes
​September 28, 2022
​September 28, 2022 Agenda
​​September 28, 2022 Meeting Minutes
​October 26, 2022
​​October 26, 2022 Agenda
​​October 26, 2022 Meeting Minutes
​November 30, 2022
​November 30, 2022 Agenda
​November 30, 2022 Meeting Minutes
​December 28, 2022
​​December 28, 2022 Agenda
​​December 28, 2022 Meeting Minutes
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 Prior Years Minutes

2011

2012

2013

2014

2015

2016

2017

2018

​2019



2020




2021


Contact Information

​We welcome suggestions, areas of concerns, ideas or thoughts from the public and City employees.  Please email us at improveVBprocess@VBgov.com.

​For more information or to confirm meeting dates, please call 385-4303 or email us at improveVBprocess@VBgov.com.​