Process Improvement Steering Committee

​​​​​​​​​​​​​​​​​​​​​​​The City Council has established an eight-member Process Improvement Steering Committee (PISC) to gather information regarding a broad range of issues which include:​
  • Improve processes;
  • Improve communications within the various aspects of City government and between the City government and the people it serves; and
  • Develop contingency plans to address a variety of situations that could adversely affect our citizens.
The committee shall serve in an advisory capacity to City Council.  It is not a policy making body.  The function of the committee will be to work in harmony with City Council and City management to identify problems and barriers that may have negative impact on City operations, efficiency and effectiveness and facilitate solutions.

​Meetings are open to the public and are held the last Wednesday of each month.  Meetings take place at 3:30 p.m., STiR Innovation Center, Building 21, Large Conference Room. 
The tasks of the committee shall include obtaining input from citizens, staff, colleges and universities, and subject matter experts regarding process improvement through surveys, town hall meetings, focus groups and/or other means; developing an inventory of situations and scenarios that the City may face in the future, along with options and contingency plans to address those situations; and developing an inventory of subject matter experts and establishing targeted ad hoc committees as needed to address individual issues.


  • ​Mayor Bob Dyer, Council Liaison
  • Monica Chaparro, City Staff Liaison
  • Tuck Bowie, Chair
  • Brad Martin, Vice Chair
  • Bill Coley
  • Lawrence Dotolo
  • Mike Eason
  • Tom Etter
  • Barry Frankenfield
  • Taryn Denham, Recorder

 Agenda & Minutes

​Date Agenda Minutes
​January 27, 2021
Cancelled due to COVID-19

​February 24, 2021
Cancelled due to COVID-19

​March 31, 2021
​Cancelled due to COVID-19

​April 28, 2021
Cancelled due to COVID-19

​May 26, 2021
May 26, 2021 - Agenda
May 26, 2021 - Minutes
​June 30, 2021
June 30, 2021 - Agenda
June 30, 2021 - Minutes
​July 28, 2021
July 28, 2021 - Agenda
July 28, 2021 - Minutes
​August 25, 2021
August 25, 2021 - Agenda
August 25, 2021 - Minutes
​September 29, 2021
September 29, 2021 - Agenda

​October 27, 2021


 Prior Years Minutes











Contact Information

​We welcome suggestions, areas of concerns, ideas or thoughts from the public and City employees.  Please email us at

​For more information or to confirm meeting dates, please call 385-4303 or email us at​