Online Benefits Enrollment

​​​​​​​​Online Benefits

​​​​Click on the appropriate link below to access benefits enrollment.
Access your benefits right from your phone!​ ​Download the Benefitplace app by BENEFITFOCUS.
 
When opening the app, you will be asked to provide your Company ID: VABeachBenefits. Then you will enter your username and password (See Username & Password Help tab below).​
​​
The Consolidated Benefits Office is partnered with BENEFITFOCUS​ to provide you with an online benefits enrollment platform where you have the ability to:
  • Receive details on all the benefit plan options offered to you, including coverage and cost
  • View informational videos and have access to tools to help you understand your benefits​
  • Enroll in and review your benefits online using a computer, tablet or smart phone.

 Username & Password Help

You must know your login credentials to access BENEFITFOCUS. If you’ve forgotten your credentials, look below for instruction on accessing benefits enrollment or how to reset.

Retiree Username & Password
Note: For retirees, your username and password are the same whether you're accessing online benefits enrollment through the "Retiree" link above or the BENEFITFOCUS app.

  • USERNAME:
    • ​School Retiree Username: VBCPS_EmployeeID (example: VBCPS_1234) 
    • City Retiree Username: COVB_EmployeeID (example: COVB_1234) 
  • PASSWORD:
    • If this is your first time accessing BENEFITFOCUS since 4/1/2019, you must enter your temporary password:​ ​Your Last name​ + the last four digits of your SSN ​(Example: Smith9999). Once you log in with your username and temporary password, you will be prompted to create your own unique pasword.
    • If you have forgotten the password you set: Click on the “Retiree” link above to access the BENEFITFOCUS log in page, then click on the “Can’t access your account?” link for password reset instruction, or
    • ​Call BENEFITFOCUS at (866) 822-8688 from 8:00 a.m. – 6:00 p.m. EST.

City Employee Username & Password

  • If accessing using the "City" link above: ​​Enter your network username and password. If you have forgotten your username and/or password, please contact the help desk at 385-4357.​
  • If accessing using the BENEFITFOCUS app:
    • USERNAME: COVB_EmployeeID ​(example: COVB_1234) 
    • PASSWORD:
      • If this is your first time accessing BENEFITFOCUS via the app, you must enter your temporary password: Your Last name​ + the last four digits of your SSN ​(Example: Smith9999). Once you log in with your username and temporary password, you will be prompted to create your own unique pasword.

School Employee Username & Password

  • ​If accessing using the "School" link above: Enter your network username and password (example: EESMITH). If you need help with your password, see Self Service Password Reset instructions available on www.vbschools.com/employment, or you can also receive help from the following sources:​
    • ​Technical Support Technician (TST) if permanently assigned to a site or school.
    • Customer Support Center (CSC) at (757) 263-1111 if you are not assigned to a school.​​
  • If accessing using the BENEFITFOCUS app:
    • USERNAME: VBCPS_EmployeeID ​(example: VBCPS_1234) 
    • PASSWORD:
      • If this is your first time accessing BENEFITFOCUS via the app, you must enter your temporary password:​ Your Last name​ + the last four digits of your SSN ​(Example: Smith9999). Once you log in with your username and temporary password, you will be prompted to create your own unique pasword.

 Need Help?

CBO staff is available to assist you with enrolling and understanding your benefits.

Consolidated Benefits Office

  • EMAIL: Benefits@vbschools.com (This mailbox is routinely checked throughout the day during business hours.)
  • CALL: 757.263.1060 (To speak to staff members and to confirm our office hours and holiday observance schedule.)
  • VISIT: 641 Carriage Hill Road, Virginia Beach, VA 23452 (Our office is currently closed to walk-ins and visitors. We are providing assistance virtually. Call or email us for help.)

No Computer Access?

  • Health Stations– Due to COVID-19, BEWell Health Stations are CLOSED for your safety until further notice.
  • Public Libraries (Virginia Beach library card holders only)
    • Bayside Special Services Library
    • Central Library
    • Great Neck Area Library
    • Joint Use Library
    • Kempsville Area Library
    • Oceanfront Area Library
    • Princess Anne Area Library
    • Pungo-Blackwater Library
    • Windsor Woods Area Library
Contact Information
To schedule an appointment with the Consolidated Benefits Office, click here to access our Appointment Scheduler.