Online Benefits Enrollment

​​​​​​​​Online Benefits

​​​​Click on the appropriate link below to access benefits enrollment.
Access your benefits right from your phone!​ ​Download the Benefitplace app by BENEFITFOCUS.
When opening the app, you will be asked to provide your Company ID: VABeachBenefits. Then you will enter your username and password (See Username & Password Help tab below).​

Active City and School Employees: Scan the QR code or click here to watch a tutorial on how to log into the Benefitplace App.
The Consolidated Benefits Office is partnered with BENEFITFOCUS​ to provide you with an online benefits enrollment platform where you have the ability to:
  • Receive details on all the benefit plan options offered to you, including coverage and cost
  • View informational videos and have access to tools to help you understand your benefits​
  • Enroll in and review your benefits online using a computer, tablet or smart phone.

 Username & Password Help

You must know your login credentials to access BENEFITFOCUS. If you’ve forgotten your credentials, look below for instruction on accessing benefits enrollment or how to reset.

Retiree Username & Password
Note: For retirees, your username and password are the same whether you're accessing online benefits enrollment through the "Retiree" link above or the BENEFITPLACE app.

    • ​School Retiree Username: VBCPS_EmployeeID (example: VBCPS_1234) 
    • City Retiree Username: COVB_EmployeeID (example: COVB_1234) 
    • If you have forgotten the password you set: Click on the “Retiree” link above to access the BENEFITFOCUS log in page, then click on the “Can’t access your account?” link for password reset instruction, or
    • ​Call BENEFITFOCUS at (866) 822-8688 from 8:00 a.m. – 6:00 p.m. EST.

City Employee Username & Password

  • If accessing using the "City" link above: ​​Enter your network username and password. If you have forgotten your username and/or password, please contact the help desk at 385-4357.​
  • If accessing using the BENEFITPLACE app:
    • After downloading the app, enter the Company ID: VABeachBenefits.
    • Select "City Employees" and enter your network login credentials.

School Employee Username & Password

  • ​If accessing using the "School" link above: Enter your network username and password (example: EESMITH). If you need help with your password, see Self Service Password Reset instructions available on, or you can also receive help from the following sources:​
    • ​Technical Support Technician (TST) if permanently assigned to a site or school.
    • Customer Support Center (CSC) at (757) 263-1111 if you are not assigned to a school.​​
  • If accessing using the BENEFITPLACE app:
    • After downloading the app, enter the Company ID: VABeachBenefits.
    • Select "School Employees" and enter your network login credentials.

 Need Help?

CBO staff is available to assist you with enrolling and understanding your benefits.

Consolidated Benefits Office

  • EMAIL: (This mailbox is routinely checked throughout the day during business hours.)
  • CALL: 757.263.1060 (To speak to staff members and to confirm our office hours and holiday observance schedule.)
  • CBO Drop Box: Available in front of Plaza Annex, Suite 100 (641 Carriage Hill Road, Virginia Beach, VA 23452)

No Computer Access?

  • Health Stations
  • Public Libraries (Virginia Beach library card holders only)
    • Bayside Special Services Library
    • Central Library
    • Great Neck Area Library
    • Joint Use Library
    • Kempsville Area Library
    • Oceanfront Area Library
    • Princess Anne Area Library
    • Pungo-Blackwater Library
    • Windsor Woods Area Library
Contact Information

 Appointment Scheduler

Need one-on-one help that can't be covered in a quick call or email?
Click here to schedule an Appointment.