Visitor Services:
The mission of the Visitor Services Division is to provide information and assistance to visitors and potential visitors to the City of Virginia Beach in order to make their travel preparations and stay in the City a positive experience and to support the overall consumer and trade marketing efforts.

The Visitor Services Division is committed to providing a high level of service to our residents and guests. In order to achieve this, the City of Virginia Beach, Convention and Visitors Bureau operates two year round visitor information centers and two seasonal information kiosks. The main Visitor Information Center, located at 2100 Parks Avenue, is open daily with extended hours in the summer. The Chesapeake Bay Center, located in First Landing State Park, is also open daily. Two information kiosks operate in the resort area from May through September. These are located on the Boardwalk at 17th Street and on Atlantic Avenue at 24th Street.

At these locations information is provided on lodging, restaurants, attractions, events and recreational opportunities. Visitor Information Assistants respond to inquiries in person, on the telephone, and via e-mail. In addition to Virginia Beach information, literature is available about areas throughout Virginia at the main Visitor Information Center. This office also processes and fulfills the inquiries that are generated as a result of the City’s tourism advertising and marketing efforts.

Hotel Information: call 1.800.822.3224 or visit • www.vbfun.com

Visitor Information Center
Contact Information:
2100 Parks Ave
Virginia Beach, VA 23451
Toll Free: 1.800.822.3224
Phone: 757.437.4919 Fax: 757.437.4918
E-Mail: vabvc@vbgov.com

Hours of Operation: Monday - Sunday 9:00 am - 5:00 pm
Extended summer hours: Mid-June - Labor Day - 9:00 am - 7:00 pm
(Closed Fall and Winter Holidays)

Directions from Interstate I-264 East: The interstate will end at Parks Avenue with a  traffic light. Turn left at the traffic light, then left into the center parking lot.
Directions from the oceanfront: Take 22nd Street west. Follow 6 blocks to Parks Avenue and turn left. Turn right into the center parking lot.

Chesapeake Bay Visitor Information Center
Contact Information:
First Landing State Park
2500 Shore Drive
Virginia Beach, VA 23451
Phone: 757.412-2316

Hours of Operation: Monday - Sunday 9:00 am - 5:00 pm
(Closed Fall and Winter Holidays)

Directions from the oceanfront: Take Atlantic or Pacific Avenue north. They will merge together into Atlantic Avenue. Continue north, the road will curve to the left around 83rd Street. Follow the road through a wooded area. Look for the park entrance on your right. The Chesapeake Bay Center is at the west end of the Park parking lot.

Resort Area Information Kiosks
Locations: On the Boardwalk at 17th Street and on Atlantic Avenue at 24th Street
Season/Hours of Operation: Open Daily Memorial Day-Labor Day, 9:00 am-7:00pm, Open Friday – Monday, 9:00 am-7:00 pm in May and September