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Public Utilities
Contact Information

 Monday through Friday, 8 a.m. 5  p.m. 
 Email Please click here to submit a general inquiry 
 Customer Service  757-385-4631 or 1-866-697-3481
 Sewer backup/main break      757-385-1400
 TTY (deaf/non-voice)  711
   
 Nights, weekends, and holidays 
 Emergency Assistance  311 or 757-385-3111
 TTY (deaf/non-voice)  911
   

Related Information
Missing Manhole Covers
Department Organizational Structure
Contact Information & Frequently Asked Questions
Payment Locations
Public Utilities Speakers

Contact Information:
Public Utilities Business Division
2405 Courthouse Dr.
Municipal Center, Bldg. 2
Virginia Beach,  VA  23456
Direct:  (757) 385-4631 or 1-866-697-3481
Fax:  (757) 385-4925

Hours of Operation:  Monday - Friday , 8 a.m. - 5 p.m.