Click here for Live Online Assistance
Call 311 for Live Telephone Assistance
Related Documents

Related Pages

Public Utilities
Bill Information

The Public Utilities and Public Works Combined Services Statement bi-monthly bill includes the following charges: Storm Water, Water Supply, Service Availability, Utility Tax, and Sanitary Sewer Service. Bills are rendered approximately every 60 days.

Billing Information
Billing Frequently Asked Questions
An Upclose Look At Your Utility Bill
Online Payments
Why is my water bill higher than normal?
Major Credit Cards Accepted - Online, by Phone, and in Person

Contact Information:
Public Utilities Business Division
2405 Courthouse Dr.
Municipal Center, Bldg. 2
Virginia Beach,  VA  23456
Direct:  (757) 385-4631 or 1-866-697-3481
Fax:  (757) 385-4925

Hours of Operation:  Monday - Friday , 8 a.m. to 5 p.m.