The Department of Public Utilities provides water and sanitary sewer services to Virginia Beach citizens. Virginia Beach's public water supply is in full compliance with all federal and state drinking water standards. Use this website to find information on water quality, wise water use, and Public Utilities projects. The Customer Service section contains convenient access to pay online, manage your Public Utilities account, and report non-emergency problems.

 Find Public Utilities on Facebook!

	Thanks for Your Support On Wednesday, August 25, Virginia Beach Public Utilities conducted an emergency water distribution exercise at Kempsville Middle School. The overwhelming public response truly made the exercise a success and an excellent learning experience for all involved. To view photos from the event on our Facebook page, click here.
	Citywide Surveying Project Public Utilities recently began the first phase of a two-year project to complete its surveying and recording of GPS coordinates of water meters and sanitary sewer cleanouts throughout the city. Click here to learn more about this survey data collection and what to expect during the process.
	A Closer Look at Your Utility Bill Sometimes, we all need a little explanation of the fees and billing methods we see when we open our mail. Click here for a quick reference guide on how to read your Public Utilities and Public Works Combined Billing Statement.

CONTACT INFORMATION

Monday through Friday, 8 a.m. - 5  p.m.
Email	Please click here to submit a general inquiry
Customer Service	757-385-4631 or 1-866-697-3481
Sewer backup/main break	757-385-1400
TTY	711
Nights, weekends, and holidays
Emergency Assistance	311 or 757-385-3111
TTY	711