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Public Utilities
City of Virginia Beach Department of Public Utilities

The Department of Public Utilities provides water and sanitary sewer services to Virginia Beach citizens. Virginia Beach's public water supply is in full compliance with all federal and state drinking water standards. Use this website to find information on water quality, wise water use, and Public Utilities projects. The Customer Service section contains convenient access to pay online, manage your Public Utilities account, and report non-emergency problems.

Public Utilities Online Services

Water Awareness Calendar Contest

Local Artists Needed!

The deadline for entries in Public Utilities' 2011 Water Awareness Calendar Contest is February 26, 2010. The contest is open to students in kindergarten through 5th grade who live or attend school in Virginia Beach. Enter today and show us what you do to use water wisely in and around your home. Learn more!

 Protect Your Pipes

Protect Your Pipes from Jack Frost's Bite!

When temperatures take the polar plunge, be prepared to take the freeze out of winter. There are simple things you can do to prevent the high cost of repairs and water loss due to burst pipes. A little preparation can help save our most precious resource in addition to saving you money.

CONTACT INFORMATION

 Monday through Friday, 8 a.m. - 5  p.m. 
 Email Please click here to submit a general inquiry
 Customer Service  757-385-4631 or 1-866-697-3481
 Sewer backup/main break      757-385-1400
 TTY  711
   
 Nights, weekends, and holidays 
 Emergency Assistance  311 or 757-385-3111
  TTY  911

Contact Information:
Public Utilities Business Division
2405 Courthouse Dr.
Municipal Center, Bldg. 2
Virginia Beach,  VA  23456
Direct:  (757) 385-4631 or 1-866-697-3481
Fax:  (757) 385-4925

Hours of Operation:  Monday - Friday , 8 a.m. - 5 p.m.