Emergency Contact Information
Severe weather can strike at any time and cause long lasting affects on the personal lives and property of our citizens.
The following are various resources available for obtaining and reporting emergency information:
Report medical emergencies, fires, crimes, traffic accidents, and suspicious people/events.
VBAlert is the city's emergency alert and warning system. The city will send out VBAlert notifications when there is a public safety incident. VBAlert messages are automatically sent to landline telephones in the affected area of the city. If you do not have a landline telephone, you must register with VBAlert in order to receive text notifications on your mobile device(s) or via email. To register to receive VBAlert messages on your mobile device(s) or in your email, go to www.vbgov.com/vbalert
and register as a new user.
Virginia Beach's 3-1-1 service is like calling information. 3-1-1 can be dialed from any landline telephone within Virginia Beach city limits to reach VB311 Citizen Services. Cell phone users and those outside city limits can call (757)385-3111.
VBTV Cable Channels 46, 47, and 48 - Cox Channel 47 & 48 - Verizon Channel 45 & 47
VBTV can provide emergency information including the city's operational status and facilities closure notices.
Television Channels WTKR 3, WAVY 10, and WVEC 13.
The city will send updates to the news desks of the local public television stations.
NOAA Weather Radio provides continuous broadcasts of the latest weather information from your local National Weather Service Office 24/7.
Dominion Virginia Power
1-888-667-3000 (available for 24/7 reporting outages, downed lines, or other emergencies);
1-800-291-7745 (toll free) TDD for the Hearing Impaired.
Virginia Natural Gas
1-877-572-3342 for natural gas leaks, odors, or emergencies.
Virginia Beach Community Emergency Response Team (CERT)
The VBCERT program educates citizens about disaster preparedness for hazards that may impact their area and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization and disaster medical operations. Using the training learned in the classroom and during exercises, VBCERT members can assist others in their neighborhood or workplace following an event when professional responders are not immediately available to help. VBCERT members also are encouraged to support our emergency response agencies by taking a more active role in emergency preparedness projects in their community. This is a primary example of people helping people.
Citizens who participate in VBCERT training have a better understanding of the potential threats to their home, workplace and community and can take the right steps to lessen the effects of these hazards on themselves, their homes or workplace. If a disaster happens that overwhelms local response capability, VBCERT members can apply the training learned in the classroom and during exercises to give critical support to their family, loved ones, neighbors or associates in their immediate area until help arrives. When help does arrive, VBCERT members provide useful information to responders and support their efforts, as directed, at the disaster site.
Newsletters and Publications
The newsletter is intended to provide emergency management information to the organizations's members and the public on a regular basis.
Theses publications are available in adobe format, were developed by the Office of Emergency Management to further support the public's emergency preparedness and awareness.
The City of Virginia Beach also maintains an Emergency Operations Plan (EOP) that outlines the city's structure and planned response to an emergency. An abstract of the EOP, available in hardcopy, summarizes the major elements of the plan and was designed for internal familiarization and public information.