Catch Toilet Leaks with Food Coloring
Here's a handy way to catch even the sneakiest toilet leak, using items from the kitchen:
- Carefully take off the top of the toilet tank.
- Put several drops of bright food coloring into the tank.
- Wait several minutes without flushing.
- If any dye appears in the toilet bowl, water is leaking from the tank. Repairing a toilet leak is usually inexpensive and easy to do. Replacement parts and instructions are available at any hardware store.
If you find and repair a leak, you may qualify for a bill adjustment. To request a bill adjustment, log in to your account using Public Utilities Online Services or contact customer service at (757) 385-4631 or toll-free at 1-866-697-3481, Monday-Friday from 8 a.m. to 5 p.m.