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Home › Government › Departments › Public Utilities › Engineering & Construction › Call Before You Dig
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Call Before You Dig

Page Content

 

811Eng_ver_RGB.jpgThe Virginia Underground Utility Damage Prevention Act, or "Miss Utility Law", requires that Miss Utility be called 48 hours in advance of planned excavation work to allow time for marking, that the marks be respected and protected, and that excavation be completed carefully.

For your safety and to minimize disruptions to utility services you need to call Miss Utility to have any utility lines that might be in the area of your work marked so you can avoid damaging them or possibly injuring yourself. A representative from each utility company with service that might be affected by your work will mark the approximate location of their underground lines.

There is no charge for this service!

Failure to notify Miss Utility before you dig could make you liable for the cost of any repairs should you damage a utility service.

 
 
48 HOURS BEFORE YOU DIG...
CALL 811 or 1-800-552-7001
 
 
The operator will need the following information:

  • Location
  • Nature of work
  • Date work is to begin
  • Company/Person doing work
  • Person calling
  • Telephone number
  • Work being done for
  • City
  • Special Instructions (if required)​

Color Codes:

Within 48 hours any utility service lines in the area of your project will be marked by a spray painted line on the ground showing their approximate location. These color codes are used:
WHITE Proposed Excavation
PINK Temporary Survey Markings
RED Electric Power Lines, Cables, Conduit and Lighting Cables
YELLOW Gas, Oil, Steam, Petroleum, or Gaseous Materials
ORANGE Communication, Alarm or Signal Lines, Cables or Conduit
BLUE Potable Water
PURPLE Reclaimed Water, Irrigation and Slurry Lines
GREEN Sewer and Drain Lines
20110707_PUT_miss_utility_color_codes.jpg 

More information about Miss Utility is available at the Miss Utility of Virginia Web site.

​

Contact Information

VB311

Direct: (757) 385-3111 | Email: VB311@vbgov.com | VB311 Site

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