In August 2010, Virginia Beach Public Utilities began a two-year project to complete its surveying and recording of GPS coordinates of water meters and sanitary sewer cleanouts throughout the city that were installed prior to 1997.
Many of the City’s older water meters and sanitary sewer cleanouts were installed prior to current-day surveying and computer recordkeeping techniques. Collecting precise locations of the older service connections will help Public Utilities respond more quickly to service calls, ensuring the highest level of customer service.
The two-phase project started in the northern half of the city and Phase 1 work is essentially complete. The second phase started in January 2012 to survey the southern half of the city and is planned to be completed by December 2012.
Meters and cleanouts are located at or near property lines, typically in the right-of-way in front of a home or business, but occasionally on the property they serve.
In either case, a small hole in a lawn or planted bed may be required to verify the location of a meter or sewer cleanout.
Public Utilities will take great care to restore any excavations back to their original condition.
Contractors for the city will be carrying a dome-shaped antenna attached to a pole, and will use a metal detector and probe to locate the cleanout and meter.
They will be scanning the grounds from the nearest edge of street pavement or curb for about 25 feet toward the house or business.
Please contact Virginia Beach Public Utilities at 757-385-4171, and ask for Wayne Phelps, Project Manager, or his assistant, Jim Williams, for questions or concerns.
Public Utilities appreciates the patience and understanding of its customers as we endeavor to provide the best water and sanitary sewer service possible.
Here is a count of meters and cleanouts that need survey data:
Areas of survey activity:
("click" on map for enlarged view)