Ask the Library

Email Us
Email us at library@vbgov.com.  We'll answer your short, factual questions within three business days. Before emailing us, please read the Ask the Library FAQ page for additional information.

If you need a more immediate response, please call the Central Library telephone reference line at (757) 385-0150, or call or visit any local Virginia Beach Public library.

For questions concerning your library account or materials checked out to you, please contact your library or review your account online using My Account in the Library's online catalog.

Text Us
From your web enabled mobile device, send a text message with your short, factual question to library@vbgov.com.  We'll reply Monday - Thursday from 9 a.m. to 9 p.m. and Saturday 9 a.m. to 5 p.m. While this service is free of charge, your cell phone service provider may charge for sent and received text messages. By sending us a text message, you are granting us permission to reply to your text message.

Live Chat! Ask VBPL Use the chat window on the right when we're online! Or use your own chat client to contact us:  MSN - ASKVBPL   AOL Instant Messenger - ASKVBPL   Yahoo! Messenger - ASKVBPL   Google - ASKVBPL Hours:  Monday to Thursday, 3 to 8 p.m., and Saturday 1 to 5 p.m.

Phone Us
The Information Services staff is available to assist you in answering your questions. Call the Central Library at (757) 385-0150.  We are available Monday through Thursday 9 a.m. to 9 p.m., Friday and Saturday 9 a.m. to 5 p.m., Sunday 1 to 5 p.m. (Closed on Sundays Memorial Day through Labor Day weekend.)

Ask Us in Person
Visit the Virginia Beach Public Library in your area. Staff is available to assist you at all library locations. To find a library near you, check out the library locations.