Frequently Asked Questions

Who will see my application if I use the online WAVE site?
Your application is on a secure web server and will be available to the Human Resources Department and the interviewer(s) for the specific job opening for which you apply. If the same position becomes available in a different department or with a different supervisor, your application may be reviewed for that opening by the responsible supervisor. The City of Virginia Beach does not share its database with other companies or localities.

Can someone help me complete the online application?

Human Resources staff members are available to help applicants get started and to answer questions about the online WAVE site. Visit the Human Resources Department at 2424 Courthouse Drive, Building 18, Room 106, Virginia Beach, VA, Monday-Friday, 8:00 a.m.-5:00 p.m. or call (757) 385-4157.

What if I do not have a computer or access to the web?
There are a number of ways you can get access to the WAVE:

The Department of Human Resources, Municipal Center, 2424 Courthouse Drive, Building 18, Room 106, Monday through Friday, 8:00 a.m. - 5:00 p.m.

 

Any of the public computers located at all Virginia Beach Public Libraries. You will have to sign up to use a computer and there may be a 30-minute time limit. The Libraries are open Monday through Thursday, 10:00 a.m. - 7:00 p.m., Friday and Saturday, 10:00 a.m. - 5:00 p.m. and some locations offer Sunday hours (October-May), 1:00 p.m. - 5:00 p.m. The Central Library is open Monday through Thursday 10:00 a.m. - 9:00 p.m. Visit Libraries web site for additional information.

Where can I find out information about employment with City of Virginia Beach Public Schools?
Visit the Schools' Web site at www.VBschools.com.

Where do I begin?
To begin the application process, please select a user name and password that you will easily remember. You should write down your user name and password. You will need it to apply for other positions or check the status of your application the next time you visit the site.

What information will I be asked to provide?
You will be asked to provide personal information such as name, address, phone number, etc. You will also be asked to provide information about your education and previous employment, as well as contact information regarding your employment history and references. Please gather this information before beginning the application.

What if I have already created an application?
If you have already created an application in WAVE, and wish to update your information, login with the user name and password that you used when you created your application and click "Edit/View Application" on the left navigation menu.

What if I am not ready to fill out the application at this time?
If you do not want to complete the application at this time, please click "CANCEL" at the bottom of the page.

Do I have to fill out an application?
Everyone who applies for a position is required to create an application, which includes certain information. Any required information is denoted with an asterisk (*). However, the more information you provide, the easier it will be to effectively evaluate your skills, abilities and qualifications.

What if I want to submit a resume?
You will be able to submit a resume each time you apply for a position. There will be directions prompting you about how and when to attach your resume. Please note that attaching a resume does not substitute for completing the application form.

How do I save my application?
You must click SAVE AND CONTINUE TO NEXT or SAVE AND STAY ON THIS PAGE to save the information you have entered. If you close your browser prior to clicking SAVE AND CONTINUE TO NEXT or SAVE AND STAY ON THIS PAGE your application and account will be saved, but you will lose the information on the last page that was not saved.

Can I copy selected information from another electronic document?
Yes; for example, you can copy and paste the information from a Word or WordPerfect document directly into the appropriate fields in the application form.

Do I need to apply online if I am only interested in part-time positions?
Yes, applicants must apply online for part-time positions.

Can I apply for more than one job at a time?
Yes, once you have completed your online application through our WAVE site, you can apply to multiple positions that are currently open.

How long is my application valid?
If you do not apply for any job openings for a full year, you will have to re-enter your application before you can apply again.

When/how can I make changes to my application?
Changes can be made to your application at anytime. However, once you submit an application for a particular position, you cannot go back and make changes to the submitted application. However, changes made to your application after you have submitted it will be reflected for any new position for which you apply.

 

Using the online WAVE site, login using your username and password. Click on "Edit /View Application" on the left navigation menu. Make the desired changes to your application and save it. Your original application is replaced with the new version. The next time you apply for a position, your revised application will be submitted.

How do I print my application?
Before submitting your application, you will have the option to view it. When your application opens in a new browser window, using the tool bar at the top of your computer screen, click on File | Print and follow the prompts on the screen to print.

I missed the deadline - can I still apply?
As with any position, once a closing date (deadline) has passed, no applications will be accepted. Please continue to visit the WAVE site and apply for new jobs as they become available.

Can I apply by sending my resume via email?
Now that we are transitioning to the online system, all applications should be completed using the WAVE site. Paper applications and resumes will not be accepted by fax, email or postal service.

How can I check the status of my application?
Using the WAVE site,  you can login using your user name and password. The Application Status screen will appear automatically. To check your status, view the status column for positions that you have applied for.

I am having a technical problem with my computer that is stopping me from completing the application or applying for a job. What can I do?
Be sure you are using either Internet Explorer 5.5 or higher, or Netscape 4.79 or higher. You may email us at hrcareers@vbgov.com with the specific problem and the Human Resources Application Office will assist you. In the event of an approaching deadline, computers are available at the Human Resources Department Monday-Friday, 8:00 a.m.-5:00 p.m. (2424 Courthouse Dr., Building 18, Room 106, Virginia Beach, VA.), all Virginia Beach Public Libraries or anywhere there is public Internet access.

I get a blank screen. What can I do?
Be sure you are using either Internet Explorer 5.5 or higher, or Netscape 4.79 or higher. Also, under your browser Internet options, you need to have cookies and java script "enabled." If you are still having difficulties email us at hrcareers@vbgov.com with the specific problem and Human Resources Application Office will assist you.