What number do I call?
Call 227-5932. The phone is answered Monday through Friday, from 7 a.m. to 11 p.m. Voicemails will be returned within two business days. Homeless emergencies after hours, on weekends, and holidays will be answered by pager.
What can I expect when I do call?
You will speak with a Coordinated Assessment and Referral Specialist who will take basic information and complete and initial assessment.
If you are homeless, you will be assessed for shelter, transitional housing, and permanent housing programs based on your circumstances. If you are eligible for housing programs, a referral will be made to those programs.
If you are at-risk of becoming homeless, you will be assessed for financial assistance to prevent or end homelessness. If you are eligible for prevention assistance, an appointment will be scheduled to complete the needed paperwork and to verify the information you provided during the assessment (identification, income, homeless or at-risk status, etc.).
Once I have called, will I definitely get assistance?
No. All programs have eligibility requirements that you will have to verify before assistance can be provided. In addition, emergency housing, permanent housing, and financial assistance to prevent or end homelessness may not always be available at the time of your call.
If there is no guarantee that I will get assistance, what is the point of calling?
Connection Point is intended to streamline the process for people who are eligible by connecting them with housing or financial assistance to prevent or end homelessness, when those funds are available. This will eliminate the burden on people calling numerous agencies to find out if they are eligible and/or able to access homeless services, housing or homeless prevention assistance.